Martho Becht

Specialised in recruiting skilled individuals for Renewable Energy organisations in the areas that includes but not limited to: Project Management; Engineering; Operations; Quality; Regulatory & Compliance; Process; IT & Infrastructure.

Account management. New Business Development through regular calling and client visits and network probing. Candidate generation through networking, advertising and database management. Sourcing profiles, updating database with new profiles sent directly to us or through add responses. Co-ordination of interviews. Candidate preparation. Experienced with full sales cycles including after sales care/follow up. Looking for partners ensuring maximum coverage in various technical/geographical areas and in

Account management. New Business Development through regular calling and client visits and network probing. Candidate generation through networking, advertising and database management. Sourcing profiles, updating database with new profiles sent directly to us or through add responses. Co-ordination of interviews and Candidate preparation. Upon placement completion of paperwork / Admin. Experienced with full sales cycles including after sales follow up. Looking for partners ensuring maximum coverage.

Maintaining the day- to- day Kiosk operation in DACH, ensuring planned installations are carried out as per a planning master-file. Validating contracts, checking on contents and forwarding these to 3rd party companies for credit checks.Ordering Equipment with 3rd party manufacturer bought or leased and ensuring that these products met delivery and installation deadlines by means of daily conference calls.

•Coordinating customer requests regarding their appliance(s) •Liase with relevant tech groups and engineers, safe guarding and monitoring cases, updating and amending of agreements. •Despatching of engineers to customers site and coordinating further work process. •Up-selling services on existing contracts •Acquired Filer Maintenance certificate Declined offered permanent position due to move to the UK.

•After almost 1 year I have been asked to fulfil this position being responsible for: Coordinating requests, promotions, and newsletters. - Updating relevant information for the benefit of the Front, -Middle and Back office on the Intranet. •Guiding/Safe guarding implementation of new products and/or services. •Attending bi-weekly budget meetings and provide feedback to the MT in the form of reports and division of labour •Maintaining processes (QoS)

•Managing member accounts part of the KLM loyalty scheme. Efficiently processing member request(s). •Functioning as One stop Shop for our members. •All sorts of customer service/sales related administration tasks.

Tasks: •Validating incoming Fax, -Phone and Email traffic as interface between customer, engineer and InterXion. Directly reporting to the Manager European Services within set timelines and pre determined processes. •Involved in setting up the services helpdesk, audits, selecting and training staff combined with 24 hours call out duty. •Implementing new services on eight European locations after which roll out was overseen. •In cooperation with Sales team providing sales quotes on requirements.