Md Fazla Rabby Azim

• Manage and adhere to Service Level Agreements (SLAs) and SaaS. • Provision and manage virtual machines using OpenShift, Proxmox VE, and AWS, ensuring optimal resource allocation and performance. VM migration, maintain backup and disaster recovery and minimize downtime. • Deploy and configure various operating systems such as Linux/UNIX (RedHat, CentOS, AlmaLinux, Ubuntu, to meet organizational requirements. Setup, configure and manage Email servers. • Configure and manage Microsoft 365, DNS manage

• Web and Exchange Email Server Management, OS Maintenance (Mac, Windows, Linux) • Proficiently oversaw Azure Administration, Google Workspace, Customized ERP Software, Zoho CRM, E-commerce and Inventory Management systems, ensuring seamless operations. • Install and configure Solaris, Windows Server 2012, Backup, Restore, WordPress Migration & maintain. • Effectively managed the IT equipment budget, including hardware, software, and licenses, while maintaining optimal stock levels.

• Cloud Infrastructure & Server Virtualization: Proficiently oversaw servers on GCP and Azure optimizing cloud resources for efficiency. Implemented server virtualization Vmware ESXi, Citrix Xenserver, ProxmoxVE. • Digital Archive Management. • OS and cPanel: Linux, Windows Server OS, CentOS, Redhat, Ubuntu. cPanel/WHM, DA, SolidCP. • Diverse IT Skill Set: Google Workspace, SSL, DNS, AD, hosting, Git, Apache, Nginx, MySQL, MariaDB, SFTP, DHCP, firewall, Bash. • Client Support and Technical Documentation

• Customer Support for software installation, hardware troubleshooting, Web hosting, and Email support. • Configuration of Outlook, MySQL, Webmail, POP3, IMAP, and SMTP. • Managed Custom ERP, Payroll, and Custom HR software. Database Maintenance (SQL Server 2000) • LAN/WAN, Network Monitor, and Hardware Troubleshooting (PC/Laptop, Scanner, Printer).