Mehmet Karakus

Technical Manager for Retirement Services

Primary lead within Finance Technology (FT) for all Merger and Acquisition (M&A) activity affecting FT applications. Partnering with the Merger Project Office (MPO) and relevant Lines of Business (LOB) to complete the disposition of 27% of division applications. Integrated Technology Services (TS) process into Outsourcing Strategy & Governance (OSG) and IT Global Sourcing to ensure efficient process integration with CIO and CTO groups.

Primary lead within Technology Services (TS) for outsourcing/off-shoring (O/O) transition management of 50+ Business Process Outsourcing (BPO) initiatives. Partnered with the IT Global Sourcing team to ensure the highest quality of transition for all Wachovia lines of business.

Planned and managed the Governance model of Le Méridien hotel acquisition; 6 technical (including: IT, Distribution, Revenue Management) and 7 business (including: HR, Finance, Hotel Operations) work streams Enhanced overall program performance with consistent business prioritization and a repeatable decision-making structure between technology and business within a global matrix team of 12 project managers and a technical budget of $15MM.

Program manager for online specific client engagements for Motorola Turkey, Nordisk Film, Banc Boston Capital, Genzyme Biosurgery, Fleet, and Microsoft Xbox. Delivered technologies of budgets totaling $35MM and deployed 7 corporate web sites and over 30 micro sites. Managed acquisition and corporate transition of a Danish firm with a staff of 24 field and office personnel.

Established a repeatable Governance model within the North East division Managed a $600K Project Management Office (PMO) project with 7 project managers integrated time, scope and cost management into a matrix organization.

Management of help desk for 300+ consultants Error resolution time increased by 50% and end-user wait time decreased by 30% Request for service reduced by 40% by developing an end-user systems Service calls decreased by 35% by implementing a self-serve FAQ site

CS minor