Miguel Angel Sisternas Seaton

Working as Consultant and Presales Consultant. Duties included preparation of standard presales demos for both Prevero and MIK.

Supervision of the nightshifts and day closers (Cash, Credit Cards, Accounts payable). Supervision of the correct accounting balance. Cash flow supervision. In charge of the hotels accounts receivable. Supervision of the correct assignment of the accounts to the different hotel cost/revenue centers (Baths (Spa/Thermal waters), F&B (bar, restaurant, breakfast, events), lodging, external activities). Reporting to both the hotel director and central services.

Support to the CEO of the firm in management and supervision of all the restaurants of the chain establishing and ensuring standards (APPCC). Restructuring, control and follow up of costs (purchases) and revenue. Reporting for the restaurant general managers. Incidents resolution. Regular work as duty manager in several restaurants both in front of the house as well as back of the house.

Management of administration duties, project controlling, reporting for the parent company and shareholders (USA), cash flow management, company financing, payment of salaries, payment of invoices to clients and suppliers, recruiting, contract review and negotiation with employees, clients and suppliers. Administrative and financial restructuring of the company according to the new reporting and cost centers.

Internship with rotation of all the positions within the department. (Management, Kitchen, Events, Restaurant, Cocktail bar, Minibar)

Introduction of the SAP ERP Company in the Spanish Market, establishing the controlling of employees, contracts, liquidity, project status and revenue, invoices sent and bills received, activity reports, internal accounting and cost centers. Control of salary and taxes of employees (TC1, IRPF). Collaboration in the making and revision of contracts and business proposals. Reports for management (both German and Spanish). Establishing company control on a 12 month roll basis.

Giving Classes of “Business in English I” for the students of “Business Insurance and Finance”.

Study of the viability of Trifront CMS (Content Management System) in Europe with main focus in Germany. Collaboration in the making of the market study for the company situated in Singapore.

Master in Hotel Management Universidad Complutense de Madrid. (Ranked 20 best worldwide in hospitality management 2013/2014: http://www.best-masters.com/ranking-master-tourism-and-hospitality-management.html ) Speaker of the promotion.

Erasmus Scholarship.

Administration and Direction of Business Enterprises, Bilingual English-Spanish. 5 years degree equivalent to a Bachelors and a Master taught almost exclusively in English. Rey Juan Carlos University