Mihai Bocioaca

Small coffee-bar in old city center of Bucharest. Address: 18 Smardan Street (entry from Sf. Dumitru Street), Bucharest. Established since 2009. www.cafeneauasmardan.ro

Support your business like no one does! Providing IT&C consulting services, development of custom software solutions, project management, IT application support, outsourcing, and many other IT related services. Providing full HR services and solutions for small and medium companies. www.mib.ro

MGI - IT competence for METRO Group The MGI METRO Group Information Technology GmbH with subcompanies in Poland, Romania, Russia and Turkey is the national and international IT service provider for all companies of the METRO Group. The scope of duties consists of system-engineering and -consulting, operation of data centers, providing network services and coordinating the IT strategy of the METRO Group.

Providing support for the SAP Portal and Microsoft Collaboration Suite Performing SAP Portal and Microsoft Collaboration tests. Preparing the QA structure for the SAP Portal and Microsoft Collaboration Tests. Supervising the rolling out process for new functionalities starting from specifications, following with development, QA and ending with rolling out in production. Following detected defects with development and QA for fixing.

Provide global support for the Core Manufacturing Applications. Running diagnostics and collection scripts Performing first level of investigation. Reproducing and tracing reported issues in internal instances. Perform root cause analysis. Perform code analysis. Provide solutions for reported problems, if available. Report bugs to development. Collaborate with development in diagnosing and troubleshooting of reported issues. Assist customers till the reported issue is solved.

Provide support for the Universal Resource Management, Customer Management and Unified Provisioning System applications Perform first level of investigation and troubleshooting. Collaborating with Amdocs development and onsite personnel for better diagnostic and troubleshoot new bugs Perform root cause analysis on discovered issues Analyze and update tables to correct bad data Load and insert data into production environment in order to ensure available resources for customers Ensure acceptable performance

Testing and acceptance of the Universal Resource Management for the AMDOCS Mobile billing system. Create test plans for the Universal Resource Management module. Prepare the test environment. Perform the test plans and ensure that discovered issues are reported. Follow up reported issue with Amdocs personnel to ensure that they are fixed. Ensure acceptable performance and data integrity during tests. Perfrom regression tests. Provide final acceptance of the product.

Establish specification for the new billing system Testing and acceptance of the new billing sistem (AMDOCS Mobile) Establish specification for the 64k SIM card SIM card and value cards ordering and activation Managing the telephone numbers allocation process Testing and acceptance of the new dedicated software Establish test specifications and test form for SIM, handsets and dedicated software. Installing and maintenance of dedicated software Dealing with SIM Management customers (IT Product Acceptance...)

In charge with SIM Card acquisition for Mobifon S.A. Establish contacts with SIM suppliers Negotiating contracts with SIM card and value card suppliers Dealing with SIM cards and value cards suppliers (Schlumberger, Oberthur, Giesecke&Devrient, X PonCard, Winter AG ) Preparing 2002 budget, developing plan and strategic objectives for SIM Management department Introducing and launching new products and applications Establish electrical specification for 32k Java SIM Cards SIM card and value cards ordering...

Testing SIM cards and handsets Managing the telephone numbers allocation process Dealing with SIM Management customers (Operations & Maintenance, CABS Support, Prepaid Support, Customer Services, Marketing and Sales departments) and assist Mobifon Dealers in solving SIM related problems. Installing and maintenance of dedicated software In charge of the SIM warehouse

Electronics and Telecommunications. Radio Electronics. Graduation Diploma: “SIMULINK scheme for simulation of the RPE-LTP decoder, for GSM transmissions”