Mikhail Trokay

Lead the IT Department of the Russian representation of O. M. A. SpA. My responsibilities included: development from scratch and implementation of the strategy of IT development in the company, development of technical specifications and building the IT infrastructure, implementation, administration of video surveillance and ACS, implementation and support of 1C ERP system, administration of "Client-Bank" systems, interaction with suppliers of IT services and equipment, management of the service.

- work with computers and office equipments (more than 100 computers, and more than 100 printers and MFPs, plotters, scanners, copiers, faxes) and mobile devices on Android, iOS, Windows Phone and Symbian; - maintenance and repair of office equipment; - work with users, advising on all aspects of work on the computer, training in computer and software; - laying, configuring and maintenance of LAN; - interaction with suppliers of IT services and equipment; - work with the system Service Desk

Work in a foreign company with Foreign and Russian partners during the Winter Olympics Games in Sochi. My responsibilities included: - installing and configuring printers (HP, Samsung and Xerox) and laptops (Windows, Mac), mobile phones, Samsung and Apple, a small LAN, - the operative decision of problems with suppliers, - work with programs for the protection of information from theft Securedoc and Computrace, - the vast time communicating in English.

My responsibilities included: - IT support, - keeping records of all office equipment and supplies, participation in the inventory Commission. - conducting internal document flow of the IT Department.