Mohd Ali Syed

Student AWS re-Start Program Amazon Web Services (AWS) · Full-timeAmazon Web Services (AWS) · Full-time I’m excited to announce that I recently completed my AWS Cloud Practitioner certification, which has given me a solid foundation in cloud concepts and AWS services. Now, I’m diving into the AWS Solutions Architect Associate certification, and I see this journey as both an exciting adventure and a wonderful challenge—one that I wish I had embarked on sooner.

I managed a diverse portfolio of international clients across EMEA, Southeast Asia, and the subcontinent, negotiating with suppliers to secure optimal pricing. I expanded software sales, customized solutions, improved preserving client revenue. I crafted contracts, set competitive pricing, and handled RFQs. Regular telecons with senior management reinforced partnerships. Approved documents, sought new suppliers, and maintained communication, deepening my passion for client relations and excellent service.

I trained new colleagues over two weeks, covering essential processes and ASCII software to prepare them for independence. Mentored apprentices, providing insights and practical skills. Offered personalized coaching, tracked progress with reports, and identified areas for improvement. Additionally, managed failed deliveries, pay-on-delivery, and identity-proof parcels. Optimized delivery tours and organized employee satisfaction surveys to enhance morale, ensuring overall success and support for trainees

I piloted the launch of a UK based product, in twelve German cities, marking a significant milestone in my career. Despite unexpected challenges, the project provided valuable insights and expanded my understanding of consumer behavior and market dynamics in a new region. Introducing an innovative product to a fresh market and observing the positive initial reception was immensely satisfying. Despite hurdles, the project was rewarding and remains a distinguished achievement in my professional journey.

I built strong client relationships through consistent communication, ensuring satisfaction and meeting needs. I led collaborative meetings with clients and suppliers to discuss goals and updates, fostering teamwork and transparency. I sourced new suppliers to expand options and enhance product offerings. My negotiation skills secured favorable terms and pricing, maximizing company value. I also collaborated with senior managers and expeditors on project progress and challenges, strengthening team cohesion.

I virtually trained doctors' offices from USA on Misys Payerpath (now Allscripts) for electronic claims, managing 12-14 clients monthly through personalized training and strong client communication. Provided post-sale support and quality assurance, coached team members, and trained new hires to ensure readiness. Additionally, identified process improvement opportunities, tracked and documented errors to enhance service quality, and consistently evaluated team performance to ensure client satisfaction.

•Training New Agents on Campaign Scripts, Rebuttals, Escalation of calls, Taking Calls (Out-bound). •Direct Tele Sales/Marketing of Health Based campaign from UK, Dealing with Prostate and other chronic conditions. •Dealing with customers who are above 40 years of age educating them about the disease called prostate enlargement and prostate cancer. •Enlightening them about the kind of diet they need to follow which plays a vital role in prostate health.

•Receiving bookings over the phone from clients. •Preparing paperwork before the shipment is picked up. •Supervising loading and unloading of goods. •Preparing documentation for the transition of goods. •Marking the shipments with accurate information. •Deciding the freight charges. •Meeting clients on a regular basis. •Canvassing and marketing over the phone.

Student AWS re-Start Program Full-timeAmazon Web Services (AWS) · Full-time I’m excited to announce that I recently completed my AWS Cloud Practitioner certification, which has given me a solid foundation in cloud concepts and AWS services. Now, I’m diving into the AWS Solutions Architect Associate certification, and I see this journey as both an exciting adventure and a wonderful challenge—one that I wish I had embarked on sooner.

Student AWS re-Start Program Full-timeAmazon Web Services (AWS) · Full-time I’m excited to announce that I recently completed my AWS Cloud Practitioner certification, which has given me a solid foundation in cloud concepts and AWS services. Now, I’m diving into the AWS Solutions Architect Associate certification, and I see this journey as both an exciting adventure and a wonderful challenge—one that I wish I had embarked on sooner.

Student AWS re-Start Program Full-timeAmazon Web Services (AWS) · Full-time I’m excited to announce that I recently completed my AWS Cloud Practitioner certification, which has given me a solid foundation in cloud concepts and AWS services. Now, I’m diving into the AWS Solutions Architect Associate certification, and I see this journey as both an exciting adventure and a wonderful challenge—one that I wish I had embarked on sooner.

Integrationskurs Level-600 Stunden, (A1-A2-B1) Deutsche Sprache und Grammatik. Orientierungskurs 45 Stunden (Deutsche Geschichte, Legales und Soziales System, Gesetze, Politik, Demokratie)

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