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Mpho Sello | Product Owner (PSPO)

is available. ✅

Bis 2023, Product Owner, proALPHA
MUNICH, Deutschland

Fähigkeiten und Kenntnisse

Anforderungsanalyse
Betrieb
Inbetriebnahme
Automatisierung
Leidenschaft
User stories
Client
Backend
DevOps
Kontinuität
HP Quality Center
BPMN
Soziologie
Versicherung
Produkt
Telekommunikationstechnik
SaaS
Versicherungsmathematische Gutachten
Verwaltung
Rechnernetzwerke
Callcenter
Fahrzeug
SharePoint
Confluence
System
Technische Analyse
Geschäft
KANBAN
Cloud Computing
Software Development Lifecycle
Extranet
Business Development
Informationstechnologie
Produktmanagement
Partnermanagement
Geschäftsprozesse
Bankwesen
Anforderung
Kreatives Schreiben
Internetwerbung
Einzelhandel
Benutzerverwaltung
Forecast
Internationales Business Development
Beratung
Jira
Vertrieb
Customer-Relationship-Management
Prozessanalyse
Abnahme-Test
Unternehmensplanung
ERP
COTS
IIBA
Finanzen
Prozess-Mapping
Stakeholdermanagement
Business Analytics
Intranet
Budget
Frontend
Identity and Access Management
Requirements elicitation and analysis
Requirements documentation (Software Requirements
Stakeholder Analysis
Process modelling (BPMN)
UML Modelling; Use cases
Activity diagrams
Data modelling
User Acceptance Testing (test-case development and
End-user training
Industry experience: Insurance
Telecoms
Banking
Software
IT-Consulting
Information technology
MS Office
English Language
Requirements Engineering
Scrum

Werdegang

Berufserfahrung von Mpho Sello | Product Owner (PSPO)

  • 1 Jahr und 7 Monate, März 2022 - Sep. 2023

    Product Owner

    proALPHA

    Led a Scrum team of nine Developers to enable users seamless access to the on-prem ERP functionality, by delivering the following SaaS products, on a multi-tenant AWS platform: - An Identity and Access Management (IAM) portal for user management - A terminology solution for internal Terminology and Translation teams Minimised team dependency delays by organising regular alignment meetings with other Product Owners Maintained a roadmap to ensure alignment between the team and other stakeholders

  • 3 Jahre und 1 Monat, Juli 2018 - Juli 2021

    Consultant Business Analyst

    Thoughtworks Deutschland

    Improved client operations by successfully implementing the following projects: - Migration of Daimler vehicle sales platform from OpenShift to AWS - Cloud enablement and support for Porsche development teams - Consolidation of vehicle data sources for the configurator at Daimler - Implementation of a payments solution for Otto’s online marketplace (AWS)

  • 1 Jahr und 1 Monat, Okt. 2016 - Okt. 2017

    IT Business Process Analyst

    Woolworths SA

    Enabled Woolworths systems and reports to handle multiple currencies, subsequently speeding up payments and reporting. Developed test scenarios for the testing team, to ensure the quality of the solution.

  • 1 Jahr und 4 Monate, Apr. 2015 - Juli 2016

    Technical Analyst

    Standard Bank

    Analysed systems earmarked for decommissioning to determine how their functionality and data could be ported without affecting business continuity.

  • 11 Monate, März 2014 - Jan. 2015

    Cultural experience; Munich,Germany

    N/A

    Took time off to learn the German language and way of life with the aim of securing a job in Germany.

  • 2 Jahre und 9 Monate, Juni 2011 - Feb. 2014

    Business Analyst

    Hollard Insurance

    Revamped operations in different business units within the company by implementing the following in-house developed and COTS (Commercial Off-the Shelf) solutions: - Contract Management system - Microsoft SharePoint based Intranet and Extranet - Call Centre Sales Front-end - Finance system for reporting, budgeting and forecasting - Quotation Calculation Engine for the Actuarial team

  • 3 Jahre und 1 Monat, Mai 2008 - Mai 2011

    Consultant: Business Analysis

    Indigocube

    Boosted Business Analysts productivity at MTN by developing and implementing a Business Analysis methodology, based on the IIBA BABOK. Reduced customer complaints at T-Systems by implementing a Service Delivery Management tool Improved productivity at Liberty Insurance by developing in-house solutions to automate tedious processes

  • 7 Jahre und 11 Monate, Feb. 2000 - Dez. 2007

    Consultant

    Lesotho Institute of Public Administration and Management

    As a Consultant in the IT division, I conducted Information Technology training and provided technical support for the institute; diagnosing and troubleshooting computer problems, installing hardware and software upgrades and attending to user problems.

  • 1 Jahr und 4 Monate, Okt. 1998 - Jan. 2000

    Administrator

    People's Choice Radio

    My job entailed the following: ensuring smooth running of the office by providing the required materials. Purchasing stationery, cleaning equipment and broadcasting material. Administering staff wages, supervising support staff, billing advertisers, developing adverts for broadcast, organising events and keeping books of accounts.

  • 1 Jahr und 8 Monate, Feb. 1997 - Sep. 1998

    Administrator

    Care International; Lesotho

    I worked on two projects doing administrative work: - Sports Health and AIDS Footballers Education (SAFE project) - Highlands Community Forestry Project (HCFP)

Ausbildung von Mpho Sello | Product Owner (PSPO)

  • 2 Jahre und 1 Monat, Feb. 2005 - Feb. 2007

    Information Technology

    University of Cape Town

    Human Computer Interaction, Web programming, Database Systems, Java programming, Networks, Cyber law and Ethics, Software Engineering and Research Methods.

  • 3 Jahre und 11 Monate, Aug. 1992 - Juni 1996

    Public Administration and Sociology

    University of Lesotho

    Sociology and Public Administration.

Sprachen

  • Englisch

    Fließend

  • Deutsch

    Gut

  • Sesotho

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