
Muhammad Atiq
Skills
Timeline
Professional experience for Muhammad Atiq
- Current 1 year and 9 months, since Aug 2023
Contact center executive
MCB Bank Limited
•Answering or making calls to clients to learn about & address their needs, complaints or other issues with products or services. •Responding efficiently and accurately to callers, explaining possible solutions & ensuring that clients feel support & value. •Engaging in active listening with callers, confirming or clarifying info & diffusing angry clients as needed. •Building lasting relationships with clients & other cc team based on trust & reliability. •Utilizing software, databases & tools appropriately.
- 9 months, Sep 2021 - May 2022
Sales Officer
THE BANK OF PUNJAB
• Schedule appointments with customer and arrive on time. • Met with prospective customers face to face to determine and document their needs. • Maintain required record keeping and reporting of all sales and service activities. • Upgrade and improve sales presentation and knowledge of products and services. • Cultivated relationship with client to provide one of a kind customer service.
Educational background for Muhammad Atiq
- 2 years and 1 month, Jan 2019 - Jan 2021
Islamic Banking and Finance
University of Karachi
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