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Muhammad Atiq

Angestellt, Contact center executive, MCB Bank Limited
Karachi, Pakistan

Skills

Microsoft Excel
Islamic Financial Management
Management Information Systems
Financial Analysis
Digital Marketing Management

Timeline

Professional experience for Muhammad Atiq

  • Current 1 year and 9 months, since Aug 2023

    Contact center executive

    MCB Bank Limited

    •Answering or making calls to clients to learn about & address their needs, complaints or other issues with products or services. •Responding efficiently and accurately to callers, explaining possible solutions & ensuring that clients feel support & value. •Engaging in active listening with callers, confirming or clarifying info & diffusing angry clients as needed. •Building lasting relationships with clients & other cc team based on trust & reliability. •Utilizing software, databases & tools appropriately.

  • 9 months, Sep 2021 - May 2022

    Sales Officer

    THE BANK OF PUNJAB

    • Schedule appointments with customer and arrive on time. • Met with prospective customers face to face to determine and document their needs. • Maintain required record keeping and reporting of all sales and service activities. • Upgrade and improve sales presentation and knowledge of products and services. • Cultivated relationship with client to provide one of a kind customer service.

Educational background for Muhammad Atiq

  • 2 years and 1 month, Jan 2019 - Jan 2021

    Islamic Banking and Finance

    University of Karachi

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