Nasim Chowdhury

Basic

Freiberuflich / Selbstständig, IS Specialist, H. Associates

Dhaka, Bangladesh

Skills

We can assist you with all your BPO needs and save
money
and focus. It doesn't how complex your BPO needs o
OCR & Indexing * Database Management * Databa
please visit our website : http://www.banglasoluti
we shall provide you a cost effective solution.
administers and manages the selected process based
It has almost 300
000 well educated working force in IT sector and
OCR with Editing & Indexing Services Book Keepin
Paste
Editing
Sorting
Indexing Data into required format etc. Data
word processors
spreadsheets
and many other standard and custom-made software p
OCR with Editing & Indexing Services : Service
Product Research
Market Research
Survey
Analysis. # Web and Mailing list research etc.
e-mail and chat on a 24/7 and 365 days basis.
· customers calling to check for information on pr
· customers calling to verify their account status
customers calling to check their reservation statu
software
peripherals and Internet infrastructure manufactur
up & running support
troubleshooting and Usage support. · Customers
· Customers calling to understand how to dial up t
· Customers calling with a problem with their soft
or to up-sell / promote and cross sell to an exist
· Outbound calling to retail households to sell le
· Outbound calling to existing customers to sell a
· System problem resolutions related to desktop
notebooks
OS
connectivity etc.
· Office productivity tools support including brow
· IT operational issues
· Product usage queries
· Routing specific requests to designated contacts
Initial Setup
Case Management
Underwriting
Risk assessment
Policy issuance etc. Policy Maintenance / Manage
Beneficiary
Nominee
Address; Collateral verification
Surrender Audits Accounts Receivable
Accounting
Claim Overpayment
Customer care service via voice/email etc. C
Road # 4
Dhanmondi
GPO -2658
Dhaka – 1000
Bangladesh . E-mail : hna@ranksitt.com Tel : 8
880-152-338028 Fax : 001-801-720-6739

Timeline

Professional experience for Nasim Chowdhury

  • Current 18 years and 3 months, since Jun 2004

    IS Specialist

    H. Associates

    IS Specialist

  • Current 18 years and 4 months, since May 2004

    Consultant, Project Implementation

    Bangla Solution Ltd.

    Consultant, Project Implementation

  • 4 years and 11 months, Jun 1999 - Apr 2004

    ED, Project Management

    H. N. Associates

    ED, Project Management

  • 4 years, Jun 1995 - May 1999

    Technical Manager

    H. N. Associates

    Technical Manager

  • 4 years and 8 months, Oct 1990 - May 1995

    Research Assistant

    H. N. Associates

    Research Assistant

Educational background for Nasim Chowdhury

  • 1 year and 2 months, May 2002 - Jun 2003

    Computer Programming

    NHCLC

    Subject: Simulation and Modeling, Computer communication and Network, Business Systems Design and Analysis, System Analysis, Software Engineering. Network Enterprise, Project Management, Data Base Design. Management & Information Technology.

  • 5 years and 11 months, Jul 1984 - May 1990

    Economics

    University of Dhaka

    Micro Economics Macro- Economics Theory of Economic Development History of Economic Development Development of Socialism Mathematical Economics International Trade Public Finance Banking Statistics

Languages

  • English

    -

Wants

Database Management Networking LAN
WAN
Software Development Web Design & Hosting E-commerce Call Center Data Conversion
Outsourcing Scope

Interests

Research
Writing
Business Contacts Social Studies.

Group memberships

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