Naveed Syed

Angestellt, Customer Strategist/Country Head - Sales, REAP Consulting Limited
Dubai, Vereinigte Arabische Emirate

Fähigkeiten und Kenntnisse

Documented record of strong
decisive executive leadership in organizations ran
global in reach and scale
and with interdisciplinary teams of 1
500 employees. Noted for sound
practical management style centered on impact-driv
growth-oriented
globally focused leader with repeated success in m
expanding international footprint
building shareholder value
driving vision
and achieving critical strategic goals. Valued con
adding value to the bottom line
and earning prominent role in mainstream corporate
strengthened product gross margins
overhauled and improved operating processes and sy
resolved quality and warranty issues
and differentiated product line My most recent wo
process and technology to optimize customer relati

Werdegang

Berufserfahrung von Naveed Syed

  • Bis heute 15 Jahre und 3 Monate, seit Apr. 2010

    Customer Strategist/Country Head - Sales

    REAP Consulting Limited

    Serve as a key member of the executive team that sets the company’s strategic direction. Spearhead business development initiatives that are consistent with the company’s overall strategy. Acutely focused vision for the opportunity and business pursuit roadmap and strategy Acting as prime in project pursuit influencing internal staff and group companies towards a common goal, managing worldwide sales and technical staff along with internal reviews and corrective actions.

  • 9 Jahre, Mai 2001 - Apr. 2010

    Solution/Strategic Consultant

    LoyaltyCustomer Inc.

    Sold and delivered management consulting services to a wide variety of clients, focusing primarily although not exclusively on the strategic use of operations and technology. Offered services included turnaround strategy, business process improvement/redesign, operations cost management, financial operations and advisory services, technology assessment and system selection, business continuity/disaster recovery planning, risk management, and investor relations. Managed all aspects of consulting organization

  • 1 Jahr und 2 Monate, Feb. 2009 - März 2010

    GM Customer Care & Contact Center

    Etisalat Pakistan/PTCL

    To design policy that helps in evaluation and identification of customer service needs. To achieve company’s objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans. To implement productivity, quality, and customer-service standards; identifying trends; determining system improvements; implementing change. To ensure service delivered by contact

  • 1 Jahr und 4 Monate, Nov. 2007 - Feb. 2009

    Country Representative Middle East/Pakistan

    Touchstar Software

    As a Country Rep I was responsible for new software and services sales to companies within the EMEA territory . I was involved in the development of a sales plan to aggressively meet pre-defined sales target objectives. I was responsible to schedule meetings (phone, web, in person) with prospective prospects and existing clients to sell them the solution. Our solutions sell in a price range from a few thousand dollars per year for an ASP solution to hundreds of thousands of dollars in licensing, hosting

  • 1 Jahr und 11 Monate, Jan. 2006 - Nov. 2007

    CEO/Partner

    Global Sourcing Communications

  • 1 Jahr, Dez. 2001 - Nov. 2002

    Partner Channel Sales Manager

    Fidesic Corporation Inc.

  • 1 Jahr, Jan. 2001 - Dez. 2001

    District Sales Manager

    Channelwave Software

  • 3 Jahre, Jan. 1998 - Dez. 2000

    District Sales Manager

    Siebel Software

  • 4 Jahre und 10 Monate, März 1993 - Dez. 1997

    Sales & Marketing Manager

    Computer Systems Integration Inc

    Developed both sales and marketing plans for CSI. Authorized reseller for Solomon IV for Windows (ERP) and a Solomon Financial Specialist / Systems Engineer. Trained staff on Solomon IV for Windows. Analyzed total market demographics and implemented a strategic territorial placement of sales forces hired to introduce 2 new product lines onto the market. Sales were taken from a zero base to $2.5MM in 3 years by utilizi

Ausbildung von Naveed Syed

  • 2 Jahre und 5 Monate, Aug. 1998 - Dez. 2000

    Computer Science

    University of Stamford

  • 2 Jahre und 3 Monate, März 1996 - Mai 1998

    International Marketing & Business

    New York University - New York

Sprachen

  • Deutsch

    -

  • Englisch

    -

  • Spanisch

    -

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