Neslihan Cumur

Angestellt, Customer Success Specialist - DACH , Clinical Effectiveness | UpToDate, Wolters Kluwer Health
Hamburg, Deutschland

Fähigkeiten und Kenntnisse

Business Development
Sales & Marketing
International
Training
Customer care

Werdegang

Berufserfahrung von Neslihan Cumur

  • Bis heute 6 Jahre und 7 Monate, seit Jan. 2019

    Customer Success Specialist - DACH , Clinical Effectiveness | UpToDate

    Wolters Kluwer Health

  • 1 Jahr und 7 Monate, Juni 2017 - Dez. 2018

    Account Executive DACH

    Kilgray Translation Technologies
  • 1 Jahr und 3 Monate, Feb. 2016 - Apr. 2017

    Account Executive

    Catchpoint Systems

    showing digital businesses how to deliver amazing customer experience with performance analytics

  • 8 Monate, Juli 2015 - Feb. 2016

    Customer Success Manager EMEA

    Dynatrace
  • 1 Jahr und 5 Monate, Okt. 2014 - Feb. 2016

    Renewal Account Manager EMEA & APAC

    Keynote Systems

    Daily turning customers into loyal fans. "Make every digital interaction count"

  • 1 Jahr und 1 Monat, Aug. 2013 - Aug. 2014

    International Sales Manager (USA/Europe/Asia)

    Management Events

    - Developing new business opportunities in the IT Industry, outside of Management Events‘ operational offices, to support the country sales teams with local and regional event participation. - Representing and promoting Management Events' 200+ event portfolio in more than 11 countries in Europe to the U.S. and Asian markets, in order to showcase IT solution providers to the market leaders of corporations in Europe at Management Events' Sales platforms.

  • 6 Monate, Nov. 2012 - Apr. 2013

    Marketing & Sales Manager (HReos)

    eos.uptrade

    - Identifying business opportunities in the field of HR e-Recruiting Solutions - Meeting marketing and sales financial objectives by forecasting requirements; analyzing variances; initiating corrective actions. - Developing marketing strategies and initiating marketing activities, including marketing e-campaigns, brochures/leaflets and trade shows. - Preparing and providing software workshops for users and administrators.

  • 1 Jahr und 1 Monat, Nov. 2011 - Nov. 2012

    BDO

    TMC Gebäude-Service KG

    - Responsible for the acquisition of new business opportunities and project proposal bids. - Managing the proposal development process and maintaining client contact database. - Developing new sales relationships to increase business volume. - Researching different sales channels and market trends.

  • 4 Jahre und 1 Monat, Aug. 2006 - Aug. 2010

    Business Development Officer

    US Pan Asian American Chamber of Commerce

    - Liaison to build business relationships with Corporations, Government agencies and vendors in the U.S. & Asia. -Developed branding programs – domestic and Trade missions to Asia for workshops. -Promoted Programs to Corporations & Government Agencies (Federal & State) -Responsibilities also included: leading the Business Development Department, public relations, set budgets, generate quarterly reports, planning and implementation of meetings (seminars/conference), develop marketing & sales strategies

  • 1 Jahr und 6 Monate, März 2005 - Aug. 2006

    Purchasing and Sales Manager

    Diamonds Forever

    - Responsible for planning, developing, buying and optimizing the selection of diamonds for 8 stores in a timely and cost effective way; while maintaining appropriate quality standards and specification. - Attended conferences and trade shows to meet with vendors. - Assisted in the planning of sales promotions and managed increase in sales. - Inspected quality of diamonds to release for distribution on the sales floor.

  • 7 Monate, Juni 2004 - Dez. 2004

    International Relocation Manager

    Bekins International

    - Agent liaison assisting agents & customers with facets of international relocation. - Developed relationships with overseas agents to maximize reciprocal tonnage flow and pricing terms - Developed infrastructure to facilitate international Household Goods Forwarding Services. - Built commercial and commodities type rate quotes and managed day-to-day shipment routing and translation of custom documentations. - Established pricing terms with various transportation vendors (ocean, air, and land)

  • 6 Monate, Jan. 2004 - Juni 2004

    HR Assistant

    Bekins Moving & Storage

  • 4 Monate, Sep. 2003 - Dez. 2003

    Marketing Manager

    JPR Marketing

Ausbildung von Neslihan Cumur

  • 1 Jahr und 6 Monate, Jan. 2002 - Juni 2003

    International Business & Economics

    Elmhurst College

    - International Marketing - International Finance - Global Business - Multicultural Communication - Statistics - Economics

  • 4 Jahre, Jan. 1998 - Dez. 2001

    Economics &Political Science

    College of DuPage

    - Economics - Business Ethics - Political Science - Psychology

  • 2 Jahre und 10 Monate, Sep. 1992 - Juni 1995

    Foreign Languages in the line of Business

    Staatliche Fremdsprachenschule Hamburg

    - Economics - Accounting - Import & Export - Business: English, French, Spanish

Sprachen

  • Englisch

    Fließend

  • Deutsch

    Muttersprache

  • Türkisch

    Muttersprache

  • Französisch

    Gut

  • Spanisch

    Gut

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