Nicholas Hunt

I head up the Corporate Department of Intergate Immigration. I respond to the requests of organisations regarding their immigration options and establish long term relationships with them. I provide immigraton solutions to individuals and companies and make it easy to understand so my clients are clear on the best way forward for them!

Solely responsible for making sure “my business” achieved targets through leadership, inspiration & management. Observing all staff to maximise cross sales by identifying and fulfilling client needs or ensuring effective customer conversations were being conducted. Ensuring every customer receives world class service including creating interdependent partnerships with all internal teams who impact on the service provided. Adhere to all relevant regulatory requirements. Manage risk to the bank.

Accountable for the branch sales targets including assigning individual targets. Setting and reviewing very clear objectives for all team members Conducting monthly/annual staff performance appraisals. Observations of all staff to identify any training issues and also to praise achievements. Conduct weekly/daily key seller meetings with a view to review business achieved and how to increase any areas needed. Responsible for all training and continual development of team members.

Responsible for the day-to-day management of customer accounts. Interview new and existing customers to review and meet their financial needs in order to achieve individual/team targets and productivity measures relating to a wide variety of bank products and services. Building rapport with customers by taking a real interest. Managing customer relationships by taking a long term view instead of the immediate sales opportunity.

The recruitment agency placed me with Sitel, which carried out telecommunications for Westpac Bank and Salmat, which did the same for Telstra Communications. My employment there enabled me to build an understanding in insurance and Internet sales.

Responsible for the authorisation of Financial Advisers to sell life assurance in accordance with the regulations set by the Personal Investment Authority. Administration help to all account managers. In sole charge of conference bookings/training events for over 1000 company representatives. Also supervised and trained new employees.