Olivier Bauchart

The Board of Trustees is a managerial association board elected among parents (12 people) and runs the Lycée Pompidou. The responsibilities range from strategy devising, xxm$ budget setting, executive financial, HR, legal, compliance, third-parties providers and administrative decisions taking and executing. With 4 schools hosting more than 2,700 students, and a staff of 280, the Lycée Pompidou stands apart as one of the Top 3 largest french schools in the world.

Managing Director in a private equity firm focusing on innovation, wellness program and sport management investment opportunities.

Head of Operational Transformation - Zurich General Insurance - 2 years / Head of Customer Relations - Zurich Life -3 years / Led the building of the Hub&Spoke Model, Set a Target Operating Model for the GI entry market. Led the operational change and efficiency reviews post acquisition. Prepared the operational aspects of the launch of Personal & Commercial Lines products / Led the CS in a period of rapid growth and financial turmoil.Created a strong momentum on sales. Sold unprecedented proactive services

CS Manager - Lyon - 4 years / Global Project Manager - Brussels - 3 years/ CS Director France - Paris - 1 year // Directed the French Customer Service entities through a challenging change process (DHL - Deutsche Post merger). Overseeing 220 people and a xxM$ budget serving 185,000 calls pm. Awarded as best-in-class in Europe for premium added services. Facilitated the integration of CS organisations post the merger between DHL and DP. Developed tailored customer service/change guidance for European Board.

Branch Sales Manager - Paris - 5 years/ Regional Manager - Lille - 2 years/ Regional Operations Director - Lille - 3 years/ Post the merger with Havas Voyages, I performed creating value to the end customer by harmonizing two previously opposing teams and cultures. Implemented a new management style based on proximity, openness and accountability. Introduced a cross-sale attitude. Implemented American Express in the North of France in a highly competitive environment.