Osama Kaza

• Coach and educate all employees on administrative policies and procedures. • Recruit, select, on-job training and supervise administrative & HR support staff. • Conduct performance evaluation and make personnel decisions such as compensation, promotions, or/and take disciplinary action according to company policies.

Receive process, follow up and coordinate client’s inquiries for loans, insurance bonds, guarantee letters, and time- deposits. Use of banking IS 400 System. Weekly and monthly reports.

• Setting marketing plans, offering, budgeting, and preparing marketing campaigns. • Visit clients and promote our services. • Prepare presentations, ads, and events.

Allocation of labour and raw materials for construction site . Labour supervision, wage distribution, and daily report writing. Warehouse daily report check for quantities and consumption.

Recruitment: prepare & coordinate job ads with newspapers, screen C.Vs & prepare candidate shortlist, interview candidates, open employee file, and prepare hospital referral letters. HR procedure; maintain employee file, prepare time-sheets, finger print attendance equipment, help HR manager in the performance evaluation plan, prepare PAF forms, prepare warning letters, follow- up & ensure implementation for absence request forms

Assisted in implementation of pricing strategy and received Sales’ training Trained in V-SAT installation and compression tests

Receive process, follow up and coordinate client’s inquiries regarding Pre- Paid or Post- Paid lines Credit control for the post- paid line and ensuring the lines does not exceed limits Reporting on weekly bases to the customer service manager