Ing. Piotr Karpiński
Angestellt, IT Support Specialist, Softtek
Baar, Schweiz
Werdegang
Berufserfahrung von Piotr Karpiński
Bis heute 7 Jahre und 3 Monate, seit März 2017
IT Support Specialist
Softtek
Working as a local IT support for the client, large QSR company. - Diagnose and resolve incidents associated with application software, operating systems and hardware; - Configure, deploy, maintain, troubleshoot and support computer workstations, laptops, printers, mobile devices, phones and other computer and telecommunications equipment; - Install and support PC, laptop, tablet and mobile hardware and software.
- IT support for English, German and Polish-speaking customers in respect of login/password issues, network connectivity, VPN connection issues, printing problems, and basic Wintel (Windows/Intel) software and hardware issues - Diagnosing and solving technical problems - Providing feedback on the request status
1 Jahr und 1 Monat, Juli 2014 - Juli 2015
Technical Support Engineer
ProSoft Technology SAS
- Assisting the customers by the product set-up - Resolving problems faced by the customers (misuse of a product, incorrect configuration, etc.) - Responding to product information requests (documentation, configuration parameters, etc.) - Documentation translation into Russian and German
Ausbildung von Piotr Karpiński
Bis heute 9 Jahre und 8 Monate, seit Okt. 2014
Electrical engineering
Warsaw University of Technology
6 Monate, Apr. 2013 - Sep. 2013
Electrical Power Engineering
RWTH Aachen University
4 Jahre und 5 Monate, Okt. 2007 - Feb. 2012
Electrical engineering
Warsaw University of Technology
Electro-mechatronics
Sprachen
Polnisch
Muttersprache
Englisch
Fließend
Deutsch
Gut
Russisch
Gut
Französisch
Grundlagen
Schwedisch
Grundlagen