Rita Shatts

• Transformation and change management • Development and implementation of data strategy and architecture landscape • Enabling data driven decision making while implementing data governance

• Implementing automated Article Matching through Machine Learning algorithms to streamline the process of identifying relevant articles and content • Strategically advancing Competitive Intelligence techniques to gather, analyze, and leverage market insights effectively for informed decision-making • Review and development of KPIs for competitive intelligence

• Leading a team of 11 person with an empowerment leadership • Developing and aligning departmental strategy with Key Performance Indicators (KPI’s) to effectively measure and monitor the progress and success of the department’s goals and initiatives • Developing a forecasting instrument, based on machine learning algorism

• Leading a team of up to 11 talented individuals in the development and implementation of analytical solutions for SCM • Standardizing SCM terminology across the company by collaborating closely with Data Stewards using the Alation Data Catalogue • Conducting IT Audits with EY to ensure regulatory compliance and implementing financial software solutions like Workiva and GLS

• Single point of contact between Business owners and development • Manages stakeholders effectively to align project objectives and address concerns throughout the development process • Collects and analyzes business requirements, breaking them down into actionable JIRA tasks

• Stakeholder Management with different parties to develop project plans, including scope, goals and much more • Backlog refinement and management • Interface management to constitutes of architecting and disparate components, systems, or departments within project ecosystems

• Collaborate with project sponsors and stakeholders to develop comprehensive project plans, including scope, goals, deliverables, resources, risks, issues, and milestones • Efficiently manage Data Management projects concurrently, assigning tasks to team members, adhering to SOPs, and creating study-specific Data Management Plans • Act as the primary contact for Data Management, overseeing relationships with stakeholders, ensuring project team performance aligns with budget and delivery requirements.

• Conduct data cleaning processes to ensure data accuracy and consistency • Perform mapping and programming of SDTM and ADAM data sets following industry standards • Create study-specific Statistical Analysis Plans (SAPs), implement eCRFs, and collaborate closely with international offices and financial departments for pricing assistance and other financial consultations

• Developed and validated SAS programs and macros for data analysis and processing • Conducted data mapping to ensure accurate data integration and analysis • Ensured compliance with CDISC standards to maintain data consistency and regulatory requirements. Additionally, created study documentation such as handbooks for subcontractors

• Contributed to the development of Statistical Analysis Plans (SAP) and collaborated in designing study protocols and CRFs • Played a role in creating Data Management Plans (DMP) and other relevant Data Management documents • Designed and programmed Tables, Figures, Listings (TFLs), plausibility checks, and data banks, while developing SAS macros for global and multi-use in adherence to ICH GCP guidelines and regulations.

• CRM (Customer Relationship Management): Implementing and managing CRM systems to enhance customer engagement, data analysis, and communication strategies • • Development and Implementation of Marketing Concepts: Creating comprehensive marketing strategies and campaigns, including market research, targeting, positioning, and promotional activities to effectively reach the target audience and achieve business objectives

• Coordinated IT projects from kick-off to roll-out • Analyzed and constantly improve business processes, introduced CI for all relevant documentation • Analyzed customer’s requirements and communicated those to subcontractors (communication in English, German, Russian) , create UML Use Cases and specification

• Designed and programmed Tables, Figures, Listings (TFLs) for clinical studies, ensuring compliance with ICH standards and utilizing SAS programs for data analysis and randomization • Developed and validated SAS macros for global usage, optimizing efficiency and accuracy in data processing • Improved departmental efficiency by translating in-house trainings and documentation, providing English training to colleagues, and implementing standardized documents, resulting in reduced mistakes

• Managed two projects, "Customer Satisfaction Credit Cards Benelux" and "Customer Satisfaction, Direct Banking," in collaboration with the market research team. Oversaw technical tasks (questionnaire encryption, SAS, and VBA programming) and handled administrative responsibilities (planning, coordination, timelines management). Presented results and provided marketing co-workers with actionable recommendations in clear terms

• Responsible for ‘Business Objects’ to deploy business reports and conducted in-depth analysis of the results, extracting key data and generating actionable recommendations for the management • Maintained a proactive approach in continually updating and enhancing documentation utilized by colleagues, ensuring its accuracy and relevance for streamlined workflows and improved collaboration

Pädagogik Didaktik Unterrichtsmethodik Englisch Deutsch Übersetzung/Dolmetschen

Handel Statistik