Roberto Pellizzon

As Praxi's Contractor, acting as CRM + Work-Flow, as well as PMO and BPO, while conducting Business Process and Critical Data Assessments, specially designed for worldwide CREATIO Implementations. Training and Support has become a new essential role on my new assigned area, since 2021. 2021 & 2022 - Certification for CRM Sales Creatio Business Analyst (Advanced) 2021 & 2022 - Certification for CRM Sales Creatio Product Expert https://www.praxisol.com/ https://www.creatio.com/

Business Process Management (BPM) Methodologies and Change Management Readiness Research Professor and IT Board Chair Holder collaborating as an Academic Partnership with the University of Granada, Spain. https://internacional.ugr.es/iwelcomecentre/ My Researches on BPM Methodologies and Change Management over my 30-year career: https://www.integradordesolucoes.com.br/bpa_bpm_and_change_management_strategies.pdf

Founded enterprise specialized on multi-platform technology solutions implementation via Business Process Methodologies (BPM), Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), and Business Intelligence (BI) within Sarbanes-Oxley Regulations (SOX). Operational Cycles Management, Standards Compliance, Business Simulation, Prototyping Technologies by mapping AS-IS, TO-BE, Testing Scenarios and Change Management. https://www.integradordesolucoes.com.br/bpa/

All along 2019 acted as COO, as well as BPO and PMO, while conducting Business Process and Critical Data Assessments, determined Critical Operational Factors in Core Processes to monitor Business Performance (Macro & Micro KPI’s Monitoring). In 2020, all efforts concentrated on an effective BPO. https://www.oficina5.com.br/

Better shape the Relationship Management relevant to EUCATUR’s markets, data gathered and analyzed specifically for the purpose of accurate and confident decision-making and on determining all core strategies. Covers the process of gathering data from the EUCATUR’s external environment and the process of confronting such data with consolidated internally collected data, throughout EUCATUR's fully implemented tools, including BI and CRM. https://www.eucatur.com.br/

MICROSOFT Customer Services Support for English-Speaking Countries in EMEA (Europe, Middle-East, Africa). TELEPERFORMANCE, Portugal https://teleperformance.pt/

Strategic Business Plan 2018 Review + Main Dashboards for KPI's Monitoring for placeB in Switzerland. https://www.placeb.ch/ https://www.placeb.ch/en/lagerraum-mieten/zurich/

Taught coursework as a Field and Classroom Instructor regarding Innovation and Technological Intelligence, Information Management Systems, Project Management, Degree-Completion Term Papers Theory, and Field Orientations (TCCs). https://uniube.edu.br/

FOUR STRATEGIC CORPORATE ARENAS • IBM Brazil, Skill Management Process Implementation and Applied Knowledge Personnel Mapping • IBM Brazil, Out-Sourced Customer Services and Projects • IBM U.S. (Glendale, CA)/IBM Sumare, Asia and Latin American Order Entry Systems through Manufacturing Feasibility of Modular 9221 Computers • IBM Sumare, Specially Customized Order Entry Process (OSG Red Orders) Honors & Awards : IBM Latin America - 1991 - EMPLOYEE OF THE YEAR https://www.ibm.com/br-pt/

BERLITZ Campinas LANGUAGE UNIT as English and Portuguese Instructor for CORPORATE Students. https://berlitz.com/

As Praxi's Contractor, acting as CRM + Work-Flow, as well as PMO and BPO, while conducting Business Process and Critical Data Assessments: • Certification for CRM Sales Creatio Business Consultant (Advanced), on-going since 2020. • Certification for CRM Sales Creatio Product Expert (Advanced), on-going since 2020. https://www.praxisol.com/ https://www.creatio.com/

SAP On-Going Certifications - Business Process Integrator (BPI) and Solutions Manager Careers in Business Associate, since 2012. https://www.integradordesolucoes.com.br/cv_roberto_pellizzon_sap_training_roadmap.pdf

UNICAMP Specialization Post-Grad Degree on Distributed and Remote Database Administration, 1995-1997. UNICAMP - University of Campinas, Brazil https://www.unicamp.br/

IBM Certifications on Business Process Life Cycles and Project Management in Project Manager Certification https://www.ibm.com/br-pt/

PUCCAMP Bachelor of Sciences Degree on Administrative Processes and System Analysis in Information Technology. PUCCAMP Brazil Honors & Awards: PUC CAMPINAS Bachelor of Sciences - 2nd TOP Best Overall GPA of Class https://www.puc-campinas.edu.br/