Roberto Pellizzon

is available. ✅

Inhaber, Process Compliance, Quality Assurance, BPM and Change Management, BPA Business Process Automation (founder)

Granada, Spain

About me

I am a strategist, an enthusiastic, a perfectionist, very outgoing, a world traveler and a swimmer! I focus on Operational Cycles Management, Standards Compliance, Business Simulation, and Prototyping Technologies to drive rapid growth and successful delivery. Business Process Management (BPM) by mapping AS-IS, TO-BE, Testing Scenarios and FINAL Change Management. Skilled at managing, training, and mentoring technical staff to continually exceed expectations. Expert presenter, teacher, educator, and business leader. Due to my dual Brazilian and Italian Citizenships, I’m available to work anywhere world-wide (i.e.: US, Europe) and/or enroll your companies' businesses (i.e.: from/to Latin America) to your companies’ world-widely partners as well. Proficient in English, Spanish and Portuguese. I hold all the appropriate requirements for effectively remote working. I am available to travel and relocate. I'm also available immediately.

Skills

Business Process Management
Project management
Information Technology
Process Optimization
Business Intelligence
Process management
Process Engineering
Processes
Business Process Modeling
Business Processes
Business Process
Business Process Outsourcing
Customer Relationship Management (CRM)
ERP
ERP Implementation
SAP Enterprise Resource Planning (ERP)
SAP ERP
Computer Science
Computer Engineering
Technology Management
Technology consulting
Information systems
Information management
Change Management
Supply chain management
Database Management
Database Design
Database Administration
Database Development
MS Project
IT Project Management
Project Manager
MS Office
Front Office
Back Office
SAP
SAP MM
SAP FI
English Language
Spanish Language
Portuguese Language
Quality Management
Quality Control
Data Quality
Data Warehouse
Data Analysis
IT-Compliance
Business Administration
International business
Business Development
System Integration
Enterprise Application Integration
Data Integration
IT Change Management
Quality assurance
Process Analysis

Timeline

Professional experience for Roberto Pellizzon

  • Current 4 years and 7 months, since Jan 2020

    Business Process Improvement (CRM, Work-Flow, BPO, PMO)

    PRAXI Solutions Software Manufacturer, Florida, USA

    As Praxi's Contractor, acting as CRM + Work-Flow, as well as PMO and BPO, while conducting Business Process and Critical Data Assessments, specially designed for worldwide CREATIO Implementations. Training and Support has become a new essential role on my new assigned area, since 2021. 2021 & 2022 - Certification for CRM Sales Creatio Business Analyst (Advanced) 2021 & 2022 - Certification for CRM Sales Creatio Product Expert https://www.praxisol.com/ https://www.creatio.com/

  • Current 6 years and 1 month, since Jul 2018

    BPM and Change Management Research Professor

    University of Granada

    Business Process Management (BPM) Methodologies and Change Management Readiness Research Professor and IT Board Chair Holder collaborating as an Academic Partnership with the University of Granada, Spain. https://internacional.ugr.es/iwelcomecentre/ My Researches on BPM Methodologies and Change Management over my 30-year career: https://www.integradordesolucoes.com.br/bpa_bpm_and_change_management_strategies.pdf

  • Current 29 years and 7 months, since Jan 1995

    Process Compliance, Quality Assurance, BPM and Change Management

    BPA Business Process Automation (founder)

    Founded enterprise specialized on multi-platform technology solutions implementation via Business Process Methodologies (BPM), Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), and Business Intelligence (BI) within Sarbanes-Oxley Regulations (SOX). Operational Cycles Management, Standards Compliance, Business Simulation, Prototyping Technologies by mapping AS-IS, TO-BE, Testing Scenarios and Change Management. https://www.integradordesolucoes.com.br/bpa/

  • 6 months, Aug 2019 - Jan 2020

    Business Process Improvement (COO, PMO, BPO)

    OFICINA5 Software Manufacturer, Brazil

    All along 2019 acted as COO, as well as BPO and PMO, while conducting Business Process and Critical Data Assessments, determined Critical Operational Factors in Core Processes to monitor Business Performance (Macro & Micro KPI’s Monitoring). In 2020, all efforts concentrated on an effective BPO. https://www.oficina5.com.br/

  • 4 months, Feb 2019 - May 2019

    Market Intelligence Supervisor

    EUCATUR Transportation, Bus Line & Cargo, Brazil

    Better shape the Relationship Management relevant to EUCATUR’s markets, data gathered and analyzed specifically for the purpose of accurate and confident decision-making and on determining all core strategies. Covers the process of gathering data from the EUCATUR’s external environment and the process of confronting such data with consolidated internally collected data, throughout EUCATUR's fully implemented tools, including BI and CRM. https://www.eucatur.com.br/

  • 4 months, Sep 2018 - Dec 2018

    MICROSOFT Customer Services Support

    Teleperformance EMEA

    MICROSOFT Customer Services Support for English-Speaking Countries in EMEA (Europe, Middle-East, Africa). TELEPERFORMANCE, Portugal https://teleperformance.pt/

  • 1 month, Jun 2018 - Jun 2018

    Business Process Consultant

    PlaceB, Switzerland

    Strategic Business Plan 2018 Review + Main Dashboards for KPI's Monitoring for placeB in Switzerland. https://www.placeb.ch/ https://www.placeb.ch/en/lagerraum-mieten/zurich/

  • 5 years, Jan 2005 - Dec 2009

    Innovation and Technology Academic Professor

    UNIUBE - University of Uberaba, Brazil

    Taught coursework as a Field and Classroom Instructor regarding Innovation and Technological Intelligence, Information Management Systems, Project Management, Degree-Completion Term Papers Theory, and Field Orientations (TCCs). https://uniube.edu.br/

  • 7 years and 1 month, Jan 1988 - Jan 1995

    Business Solutions Integrator and Project Manager

    IBM

    FOUR STRATEGIC CORPORATE ARENAS • IBM Brazil, Skill Management Process Implementation and Applied Knowledge Personnel Mapping • IBM Brazil, Out-Sourced Customer Services and Projects • IBM U.S. (Glendale, CA)/IBM Sumare, Asia and Latin American Order Entry Systems through Manufacturing Feasibility of Modular 9221 Computers • IBM Sumare, Specially Customized Order Entry Process (OSG Red Orders) Honors & Awards : IBM Latin America - 1991 - EMPLOYEE OF THE YEAR https://www.ibm.com/br-pt/

  • 6 years, Jan 1986 - Dec 1991

    Corporate English and Portuguese Instructor

    Berlitz International

    BERLITZ Campinas LANGUAGE UNIT as English and Portuguese Instructor for CORPORATE Students. https://berlitz.com/

Educational background for Roberto Pellizzon

  • Current 4 years and 7 months, since Jan 2020

    CRM Sales Business Consultant (Advanced)

    PRAXI

    As Praxi's Contractor, acting as CRM + Work-Flow, as well as PMO and BPO, while conducting Business Process and Critical Data Assessments: • Certification for CRM Sales Creatio Business Consultant (Advanced), on-going since 2020. • Certification for CRM Sales Creatio Product Expert (Advanced), on-going since 2020. https://www.praxisol.com/ https://www.creatio.com/

  • Current 12 years and 7 months, since Jan 2012

    Business Process Integrator (BPI) and Solutions Manager

    SAP

    SAP On-Going Certifications - Business Process Integrator (BPI) and Solutions Manager Careers in Business Associate, since 2012. https://www.integradordesolucoes.com.br/cv_roberto_pellizzon_sap_training_roadmap.pdf

  • 3 years, Jan 1995 - Dec 1997

    Data Modeling/Warehousing and Database Administration

    Universidade Estadual de Campinas

    UNICAMP Specialization Post-Grad Degree on Distributed and Remote Database Administration, 1995-1997. UNICAMP - University of Campinas, Brazil https://www.unicamp.br/

  • 3 years, Jan 1991 - Dec 1993

    Business Process Life Cycles and Project Management

    IBM

    IBM Certifications on Business Process Life Cycles and Project Management in Project Manager Certification https://www.ibm.com/br-pt/

  • 5 years, Jan 1985 - Dec 1989

    Bachelor of Sciences Degree on Computer Sciences

    Pontifícia Universidade Católica de Campinas

    PUCCAMP Bachelor of Sciences Degree on Administrative Processes and System Analysis in Information Technology. PUCCAMP Brazil Honors & Awards: PUC CAMPINAS Bachelor of Sciences - 2nd TOP Best Overall GPA of Class https://www.puc-campinas.edu.br/

Languages

  • English

    First language

  • Spanish

    Fluent

  • Portuguese

    First language

Interests

Swimming (sport)
Backpacking (travel)
Music
Caravel Modelling
Sci-Fi

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