Ryan Fligg

Basic

Employee, Product Manager, Windward Studios, Inc.

Boulder, United States of America

Skills

Customer Support Management
Sales Support Engineering
Software Design Engineering
Databases
Java
C# Development
Enterprise Software
Cloud Computing
PHP Development
WordPress Customization
Microsoft
UNIX 
Zendesk
Salesforce CRM
Microsoft Visual Studio
Hyper-V
VMware
Team Foundation Server
Subversion
SharePoint Development

Timeline

Professional experience for Ryan Fligg

  • Current 7 years and 11 months, since Dec 2013

    Product Manager

    Windward Studios, Inc.

    Facilitated research, development and promotion of new features and products through discussion with current client base and competitor evaluation. Detailing product usage and promotion through my company blog as well as producing whitepapers and instructional videos.

  • 10 months, Mar 2013 - Dec 2013

    Business Development Analyst

    Windward Studios, Inc.

    In a business development role at Windward, my main focus was taking my previous experiences as an account executive, sales engineer and support engineer to provide insight into industry trends and processes that will further the Windward product in the marketplace. The responsibilities of this role included creating new cohesive product development and messaging across multiple mediums to ensure a concise consistent experience and presentation.

  • 1 year and 7 months, Mar 2012 - Sep 2013

    International Accounts Executive

    Windward Software Inc.

    As an international account manager at Windward I established and maintained accounts in India and the EMEA region. My main responsibilities in this role involved improving the efficiency of the sales process and expanding Windward's presence in these regions. Windward is a unique product that interfaces directly into Microsoft Office to easily create templates pulling data from a variety of data sources. A large client base in Europe, Pacific Rim and the US. Windward is always expanding and innovating.

  • 5 years and 7 months, Sep 2006 - Mar 2012

    Sales Support Engineer

    Windward Software Inc.

    As a sales and support engineer I assisted with the development of the Windward reporting engine in both C# and Java. I was responsible for the preparation and execution of customer demonstrations and proof of concept evaluations. Creation of a training program and documentation wiki providing a central storage of critical customer facing information. Execution of several professional services contracts interfacing with customers to design and deploy Windward according to their specifications and timelines.

  • 3 years and 1 month, Oct 2004 - Oct 2007

    Unix Server Administration and SQL Data Mining

    University of Colorado - Business Research Division

    I worked with Economics Professor Dr. Miles Light from the University of Colorado Business Research Division on various projects that ranged from analysis of Medicaid and Medicare data to reduce spending in the state of Colorado, financial analysis of wealth distribution in 3rd and 2nd world countries. The majority of my work was assisting in the setup and maintenance of remote Linux hosted solutions and customized MediaWiki installations. Other projects required SQL database querying and administration.

  • 4 months, Jun 2006 - Sep 2006

    PHP Developer

    Celebrity Access

    PHP contract programming for Celebrity Access a company that sells information on the buying and selling of talent in the music industry via their commercial website. My tasks included Suse Linux administration, design and deployment of a new data model to ensure increased performance and correlation of data.

  • 6 months, Apr 2006 - Sep 2006

    Software Developer

    Gigtrak

    GigTrak was an innovation in a flash based web GUI with a PHP backend. Founder Mark Donovan and I worked to connect GigTrak to the Celebrity Access talent database to facilitate a start to finish experience for booking talent acts. My main contributions were implementing a connection to the iCalendar and Google Calendar interfaces.

  • 5 months, Nov 2005 - Mar 2006

    Network Engineer and Software Developer

    NIC - Iowa Interactive

    NIC's branch Iowa Interactive specialized in converting state forms to online documents for submission or renewal. Iowa Interactive started with driver's license and property tax systems and moved into other areas of state government automation. Built IT projects to streamline office development. My main project for the Iowa Highway Patrol used an XML feed to query and return information on crash reports in each county of the state. See the live PHP application below. http://accidentreports.iowa.gov/

  • 2 years and 3 months, Aug 2003 - Oct 2005

    Systems Integration Engineer

    Secured Digital Storage

    Design and delivery of presentation and product demonstration for remote backup system Design and implementation of mission critical offsite data storage vault, remote backup system beta testing program, remote backup system manual, and project schedule for deliverable feature requests. Preparation of business plan for potential investors, survey for potential customers Aided marketing in designing marketing strategy for backup system Resolved software bugs with engineers using Trac bug ticket system

  • 6 months, Apr 2000 - Sep 2000

    Firmware Engineer

    Maxtor - Failure Analysis Division

    I worked in the firmware failure analysis division at Maxtor Corporation as an intern for my degree in ECE. I was responsible for testing failed hard drives that returned from the initial pre-production lines in both California and Singapore. These tests included firmware errors, read/write cycle analysis and identification of error patterns. I also created an internal website for all hard drives errors and error codes to be quickly referenced when troubleshooting current errors.

Educational background for Ryan Fligg

  • 3 years and 4 months, Sep 1999 - Dec 2002

    Electrical and Computer Engineering

    University of Colorado at Boulder

    Embedded System Design Digital Logic and Communication Systems VHDL

Languages

  • English

    First language

  • German

    Intermediate

Wants

Pursuing opportunities as a business analyst or technical account manager in the information technology and electronics hardware.
My ideal position will apply my strengths as a systems integrator and solutions provider to facilitate the creation and improvement of new and existing business models
placing information obtained from research and analysis into actionable plans that produce results.
My skills would be most applicable towards medium and enterprise level firms.
I am looking for career growth opportunities through extended education programs and certifications.

Interests

Cycling
Rock Climbing
Hiking
Embedded Programming
Back Country Skiing (Telemark)
Flyfishing

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