Sachin Vyapari

- To provide information to Guests regarding various domestic and international holiday packages. - To collect complete information from Guests regarding their holiday preferences and expectations and suggesting them tour which suits their plans. - Update details of the guest on ITMS. - To allow Info-centre SOP for all enquiries.

- Lead Generation by cross-selling to existing and new clients through Email and calling. - Recommended Appropriate products to customers, highlighted benefits and redirected objections to secure more than INR 300K in sales. - Ensure generation of su!icient number and quality of leads from junior telesales associates to achieve monthly targets. - Scheduled sales appointments for Relationship Managers to discuss products and services and to close qualified leads.

- Increased sales by 10% for the financial year 2015-16 with the execution of full sales cycle processing from initial lead processing through conversion and closing. - Negotiates a plan with suppliers that cut office expense 15% annually. - Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.

- Business Research Methods - Managing Multinational Enterprises - International Marketing for Managers - Corporate Strategy