Senay Ozmez

Berufserfahrung von Senay Ozmez

• Bis heute 1 Jahr und 4 Monate, seit März 2023

  eLearning Instructional Designer

  American Family Care

  Designed and developed interactive courses, demos, and software simulations teaching Experity PM for patient registration processes, accurate entry of patient health insurance policies for billing, and payment collection procedures. Designed and created instructional videos and interactive eLearning courses specifically tailored for Medical Assistants and Lab Technicians, enabling them to effectively utilize Experity EMR in their respective roles.

• 11 Monate, Jan. 2022 - Nov. 2022

  e-Learning Instructional Designer

  Charter Communications

  Designed, developed and maintained elearning course content using Xyleme, Articulate Storyline and Rise 360. Used the ADDIE framework to develop engaging training materials covering billing software (Agent OS and CSG) training, sales techniques, and customer service best practices. Produced instructional videos and animations utilizing tools such as Camtasia, Vyond, and Powtoon, seamlessly integrated into Storyline and Rise courses for enhanced learning experiences.

• 3 Jahre und 4 Monate, Sep. 2018 - Dez. 2021

  Teacher

  Charlotte Mecklenburg Schools