Shawn Beasley

arbeitet von zu Hause. ūüŹ°

Angestellt, Community Manager, "Znuny GmbH - Enterprise Services for OTRS"

Berlin, Germany


Data / Telephone Network Experience
Firewall Advising
Security Advising
Software Support
VPN Experience
Linux/FOSS Expertise
OTRS Administration Expertise
Wireless Networking
Advanced Virtual Machine Networking


Professional experience for Shawn Beasley

  • Current 2 years and 4 months, since Nov 2021

    Community Manager

    "Znuny GmbH - Enterprise Services for OTRS"

    As the community manager, I work closely with our contributors to ensure an open channel of communication, manage transparency for users of the software and drive the future development of the community as a whole.

  • 12 years and 3 months, Sep 2009 - Nov 2021

    Manager Community Marketing


    I am responsible for the open source community in and around the OTRS project. These duties include, but are not limited to, organization of community events, the community platform, and representation of the open source community at events. We are happy that our software has made such an impact, and therefore are concerned about the community surrounding it as well.

  • 14 years and 1 month, Nov 2007 - Nov 2021

    Software Support


    I work in the sotware support department for ((otrs)). We are the source code maintainer for the opensource software OTRS. I primarily support our American customer, addtionally I am the support portion of our IIS, MSSQL, Windows Server integration task force.

  • 5 years and 9 months, Mar 2002 - Nov 2007

    IT Support

    Cargo Future Communications GmbH

    I worked as a network design technician and maintained the network integrity. I was responsible for all network traffic in and out of the company. Additionally, we supported our local users and I acted as liason between LH Systems technical departments and our end users.

  • Soldat

    U.S Army

  • Service Center Agent

    Promus Hotel Corp

  • Marine

    U.S. Navy

Educational background for Shawn Beasley

  • 3 years, Aug 1989 - Jul 1992

    College Prep

    Hillsborough High Schoole


  • German


  • English

    First language

  • Spanish



Religion (Christianity - NAK International)

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