Shawn Law

Planned, coordinated, facilitated and managed to completion corporate projects. Analyzed and researched production issues. • Addressed the consumer issue of insuring one’s home to value by creating “Overcoming Underinsurance” homeowner brochure. Managed implementation of brochure in homeowner inspection program and also as a marketing tool for agency use. • Improved agency and consumer relations by refining insured notifications used in homeowner inspection program. Managed implementat

Enhanced the production of both new and established agencies through visitation, training and development of book rollovers. •Contributed to the personal lines growth by developing, coordinating and managing agency book rolls. $8.63m in Direct Written Premium moved to Grange. • Improved the financial performance of targeted agencies by performing detailed analysis. Identified loss trends and retention issues in agency books and provided the agencies with an action plan for improved underwriting results

Served as a single point of contact that provided underwriting expertise to agencies as they develop and maintain their personal lines book of business. • Evaluated all personal lines risks for acceptability and proper rating. • Conducted underwriting training sessions for newly appointed personal lines agents. • Worked with internal and external customers to resolve policyholder issues. Provided underwriting support to Personal Lines Agency Managers as their assistance plans are developed and initiated.