Shynee Julet

As a Software Engineer, documented and executed 50+ SIT scripts, tracked 30+ defects in ALM, and mapped functional IDs to OQ use cases. I updated the traceability matrix, conducted knowledge transfers, demoed features, and participated in Agile ceremonies. Created test data in Salesforce and SAP and tested 10 modules end- to-end.Assisted business with necessary documentation for the healthcare project and FDI compliance.

As an Associate Product Manager, I managed technical deliveries, including build, design, integration, and deployment. I conducted workshops to align on objectives and handled all product management tasks, including functional specifications, roadmaps, timelines, resource allocation, and project planning.Managed Salesforce orgs for 300 users across APAC, EMEA, and LATAM.My initiatives led to a 15% improvement in sales and service process efficiency and a 10% reduction in incident resolution time.

As a Business Analyst, I gathered and prioritized requirements, managed the product backlog, and created Business Process Models and UML diagrams. I collaborated with senior management on project timelines, resource allocation, and planning, using Agile methodologies throughout the project. Elicited and managed a backlog of over 50 product features.Managed Salesforce service and community orgs for 440 users in 73 countries. Facilitated 4 UAT cycles and trained 50+ business users and support team members.

Electronics & Instrumentation Engineering