Sietse Helder

Angestellt, Senior Manager Project Portfolio Management & Governance, BMW Group Financial Services Switzerland

Zürich, Switzerland


Performance Management
Business Development
Project Management
Change Management
Business Intelligence
Ground Handling
Idea Management
Project Portfolio Management
Account Management
Financial Services
resource planing
Product Development
Conceptual skills
Agile Methods
Cross Cultural Management
Team work
Problem Solving


Professional experience for Sietse Helder

  • Current 1 year and 5 months, since Jan 2023

    Senior Manager Project Portfolio Management & Governance

    BMW Group Financial Services Switzerland

    • Responsible for the project portfolio in the Swiss market, in close cooperation with local (senior) management and project managers as well as product & process owners in head-office • Securing project budget (+/- 8 million CHF) and planning project staffing • Implemented new agile processes and tools for collecting, evaluating and prioritizing business requirements and for monitoring and steering their implementation

  • 11 months, Feb 2022 - Dec 2022

    Manager B2B Projects & Processes

    BMW Group Financial Services Switzerland

    • Led various company-wide projects to drive digitalization and product development, including the implementation of the CRM platform “Salesforce” • Relaunched and managed the local continuous improvement program “Alphabet Next”. Within the first 6 months 80 ideas were collected and 16 initiatives were implemented. • Prepared a strategic concept for the repositioning of the B2B organization

  • 3 years and 10 months, Apr 2018 - Jan 2022

    Manager Ancillary Services Strategy & Commercial Development Lufthansa Group

    Swiss International Air Lines

    • Defined product strategy and converted it into concrete action fields and guiding principles to leverage revenue potentials and maximize the customer experience • Identified, evaluated and prioritized new innovative ideas to expand the product portfolio and to optimize its commercialization • Leading inter-disciplinary team “Ancillary Lab” for quick exploration of new business opportunities through pre-studies, concept design and prototype building and testing • Participated in group-wide projects

  • 2 years and 3 months, Oct 2015 - Dec 2017

    Manager Sales EMEA

    Cargobase Ltd (start-up company)

    Reporting to the CEO with the following responsibilities: - Responsible for business development and key account management of a SaaS platform - Led product implementation projects for new customers - Successfully closed new deals and increased regional sales by 300% YoY with several Fortune 500 manufacturers across automotive, electronics and energy industry - Built and managed a network of leading logistic service providers including the top 25 freight forwarders

  • 4 years and 9 months, Jan 2011 - Sep 2015

    Manager Global Cargo Programs & Customer Operations

    Swissport International

    - Led global/local projects for optimizing the operational performance by improving and digitalizing existing business processes - Globally implemented and managed an industry-wide quality management program (first global cargo handler with the Platinum Membership status) - Operational key account management including performance reviews and joint projects - Initiated the strategic reorientation of the Global Operations Department and led several projects for improving its effectiveness and efficiency

  • 2 years and 9 months, Apr 2008 - Dec 2010

    Manager Business Development

    Swiss International Air Lines

    - Headed the Business Development Unit (4 indirect reports) that supported management with analyses and business cases for commercial decision-making - Initiated and led a project for developing and implementing a new organizational set-up with accompanying processes and management information - Coordinated the development of the yearly sales budget (+/- 1.2 billion CHF) and the revision of the monthly revenue forecast

  • 11 months, Sep 2006 - Jul 2007

    Marketing Manager Switzerland, Austria & Slovakia

    KLM Royal Dutch Airlines

    - Responsible for all B2B & B2C marketing activities including pricing & revenue management, communication, business intelligence, e-commerce and distribution (6 FTE’s including 3 direct reports; yearly budget +/- 1 million CHF) - Led various projects relating to the successful merge of the Marketing Departments of Air France and KLM in Central Europe

  • 1 year and 8 months, Jan 2005 - Aug 2006

    Manager Indoor Sales German & Italian Switzerland

    Air France - KLM Royal Dutch Airline

    - Merged and headed the Indoor Sales Units of KLM and Air France in Zurich (9 FTE’s including 5 direct reports), which provided operational support to account managers and B2B customers - Developed and implemented a new organizational set-up and accompanying Standard Operating Procedures to improve productivity (minus 2 FTE’s), quality and staff motivation

  • 1 year and 5 months, Aug 2003 - Dec 2004

    Business Intelligence Switzerland, Austria & Slovakia

    KLM Royal Dutch Airlines

    - Establishing a Business Intelligence Unit that produced and analyzed management information, and proposed recommendations to management for improving the commercial performance

  • 7 months, Sep 2002 - Mar 2003

    Project Manager Switzerland

    KLM Royal Dutch Airlines

    - Investigated the preferences of customers in the Swiss market of flight products and converted the outcome into a self-developed pricing tool

Educational background for Sietse Helder

  • 5 months, Jul 2001 - Nov 2001

    Student exchange program

    Tec de Monterrey, Mexico-City

    International Marketing, Planning & Development of Multinationals, Spanish Language & Literacy

  • 4 years, Sep 1999 - Aug 2003

    Spanish Language & Literacy

    University of Amsterdam

  • 7 years and 2 months, Sep 1997 - Oct 2004

    Business Economics

    University of Amsterdam

    Strategy, Marketing & Organisation


  • German


  • English


  • Dutch

    First language

  • Spanish


  • French



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