Sietse Helder

Angestellt, Senior Manager Project Portfolio Management & Governance, BMW Group Financial Services Switzerland
Zürich, Schweiz

Fähigkeiten und Kenntnisse

Performance Management
Business Development
Project Management
Change Management
Business Intelligence
Strategy
Commercial
Operations
Sales
Marketing
Logistics
Airline
Ground Handling
Languages
Digitalization
Innovation
Analysis
E-commerce
Idea Management
Project Portfolio Management
Account Management
Financial Services
resource planing
Product Development
Leadership
Conceptual skills
Agile Methods
Drive
results-oriented
self-starter
Communication
Cross Cultural Management
Team work
Professionalism
Reliability
Problem Solving
analytical

Werdegang

Berufserfahrung von Sietse Helder

  • Bis heute 2 Jahre und 7 Monate, seit Jan. 2023

    Senior Manager Project Portfolio Management & Governance

    BMW Group Financial Services Switzerland

    • Responsible for the change portfolio in the Swiss market including identification, prioritization and progress monitoring of projects and change requests. Securing yearly budget (+/- 8 million CHF) from head-office and planning local project staffing. • Implemented new process and tools for managing business ideas and requirements. New set-up significantly improved time-to-market and transparency for stakeholder.

  • 11 Monate, Feb. 2022 - Dez. 2022

    Manager B2B Projects & Processes

    BMW Group Financial Services Switzerland

    • Responsible for various company-wide projects to drive digitalization and product development, including the implementation of the CRM platform “Salesforce”. • Relaunched the local program for continuous improvement. Within the first 6 months 80 ideas were collected and 16 were implemented. • Prepared a strategic concept for repositioning the B2B brand in the Swiss market.

  • 3 Jahre und 10 Monate, Apr. 2018 - Jan. 2022

    Manager Ancillary Services Strategy & Commercial Development Lufthansa Group

    Swiss International Air Lines

    • Responsible for the product strategy and its conversion into concrete action fields and guiding principles to leverage revenue potentials and maximize the customer experience. Managed the idea funnel for expanding the product portfolio and optimizing its commercialization. • Set-up inter-disciplinary team “Ancillary Lab” for quick exploration of new business opportunities. • Played a leading role in group-wide projects to develop and launch new products and to enter new sales channels.

  • 2 Jahre und 3 Monate, Okt. 2015 - Dez. 2017

    Manager Sales Europe, the Middle East and Africa

    Cargobase Ltd (start-up company)

    • Responsible for business development and key account management of a SaaS platform that enables automation between shippers and logistics service providers. Successfully closed new deals and increased regional sales by 300% YoY with several Fortune 500 manufacturers across automotive, electronics and energy industry. • Coordinated product implementation projects for new customers. • Built and managed a network of leading logistic service providers including the global top 25 freight forwarders.

  • 4 Jahre und 9 Monate, Jan. 2011 - Sep. 2015

    Manager Global Cargo Programs & Customer Operations

    Swissport International

    • Responsible for key account management of biggest global cargo airline customers and strategic projects to drive operational excellence. Managed to improve quality and productivity through various local & global initiatives, including the implementation of customer programs, e-freight and Lean Six Sigma projects. • Globally implemented an industry-wide quality management program, which made Swissport the first and only global cargo handler with the Platinum Membership status.

  • 2 Jahre und 9 Monate, Apr. 2008 - Dez. 2010

    Manager Business Development

    Swiss International Air Lines

    • Set-up and headed the Business Development Unit (4 indirect reports) that supported management with analyses and business cases for commercial decision-making. • Coordinated the development of the yearly sales budget (+/- 1.2 billion CHF) and the revision of the monthly revenue forecast.

  • 11 Monate, Sep. 2006 - Juli 2007

    Marketing Manager Switzerland, Austria & Slovakia

    KLM Royal Dutch Airlines

    • Responsible for all B2B & B2C marketing activities including pricing & revenue management, communication, business intelligence, e-commerce and distribution (6 FTE’s including 3 direct reports; yearly budget +/- 1 million CHF). • Managed various projects around the successful merge of the Marketing Departments of Air France and KLM in Central Europe.

  • 1 Jahr und 8 Monate, Jan. 2005 - Aug. 2006

    Manager Indoor Sales German & Italian Switzerland

    Air France - KLM Royal Dutch Airline

    • Merged and headed the Indoor Sales Units of KLM and Air France in Zurich (9 FTE’s including 5 direct reports), which provided operational support to account managers and B2B customers. • Implemented a new organizational set-up with standard operating procedures that improved productivity (minus 2 FTE’s), quality and staff motivation.

  • 1 Jahr und 5 Monate, Aug. 2003 - Dez. 2004

    Business Intelligence Switzerland, Austria & Slovakia

    KLM Royal Dutch Airlines

    Responsible for the production and analysis of management information including recommendations for improving the commercial performance.

  • 7 Monate, Sep. 2002 - März 2003

    Project Manager Switzerland

    KLM Royal Dutch Airlines

    • Investigated the preferences of customers in the Swiss market for flight products and converted the findings into a self-developed pricing tool. This tool helped KLM to benchmark its products against the competition and to select a pricing strategy for optimizing revenues.

Ausbildung von Sietse Helder

  • 5 Monate, Juli 2001 - Nov. 2001

    Student exchange program

    Tec de Monterrey, Mexico-City

    International Marketing, Planning & Development of Multinationals, Spanish Language & Literacy

  • 4 Jahre, Sep. 1999 - Aug. 2003

    Spanish Language & Literacy

    University of Amsterdam

  • 7 Jahre und 2 Monate, Sep. 1997 - Okt. 2004

    Business Economics

    University of Amsterdam

    Strategy, Marketing & Organisation

Sprachen

  • Deutsch

    Fließend

  • Englisch

    Fließend

  • Niederländisch

    Muttersprache

  • Spanisch

    Gut

  • Französisch

    Grundlagen

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