Steve Miller
Selbstständig, UX Specialist, AreteConnecT
Nürnberg, Germany
Timeline
Professional experience for Steve Miller
Current 2 years and 11 months, since May 2020
UX Specialist
AreteConnecT
Provide process design and project management services to small-to-midsize enterprises (SMEs) and non-profit organizations to optimize workflow and improve user experience.
Current 6 years and 2 months, since Feb 2017
Head of IT Services
SIETAR Europa
Provide tactical and strategic IT support to the SIETAR Europa organization, Board, Committees and members. Transition website to modern platform, introduce online member management system, implement framework for integration of systems across national chapters.
Current 18 years and 3 months, since Jan 2005
Team Development Coach / Facilitator
AreteConnecT
Key offerings include: * Team Development Coaching * One-on-One Leadership Coaching * Communication Skills Workshops
Provided on-the-job communication skills coaching to IT teams at clients ranging from regional firms to global enterprises.
2 years and 3 months, Oct 2002 - Dec 2004
Global Program Manager - Performance Management
American Management Systems (now part of CGI)
Under the sponsorship of the Executive VP of HR, led a global project team comprised of HR professionals, line management, IT and corporate communications in the design, development and implementation of a consistent, corporate-wide approach to performance management, a key component of overall staff development. Goal-setting and performance feedback linked to organizational Balanced Scorecard objectives, personal development goals and local project needs.
4 years, Jan 2001 - Dec 2004
European Talent Development Director
American Management Systems (now part of CGI)
Managed European-wide Talent Development organization responsible for needs assessment and delivery of technical and leadership training for European staff.
4 years, Jan 2001 - Dec 2004
Lead, HR Systems Europe
American Management Systems (now part of CGI)
Represented European interests and needs in corporate HR systems projects, including rollout of new Learning Management System (LMS), exploratory preparation for SAP implementation, and development of integrated HR tool providing leaders with consolidated staff information.
4 years and 4 months, Sep 1996 - Dec 2000
Project Manager / Business Analyst
American Management Systems (now part of CGI)
Managed design, development, and implementation of multiple mobile telecommunications-related business system projects. This included supporting the launch of new GSM operators in Poland and Jordan. In Portugal, supported an established operator in extending customer service options including new bill design, customer loyalty programs, and enhanced tariff plans. Led a team in the design and development of modifications to support the introduction of the Euro.
3 years and 8 months, Jan 1993 - Aug 1996
Program Manager - Decision Support Systems
American Management Systems (now part of CGI)
Led team of analysts and developers in the design and development of decision support products aimed at state and local governmental clients; presented strategy to client management; delivered implementation support and training. Responsible for designing the management reporting function of a state-wide Child Services agency.
5 years and 6 months, Jan 1987 - Jun 1992
Systems/Sales Engineer
IBM USA
Consulted with clients in evaluation, selection and implementation of hardware and systems software. Contributed technical expertise during proposal development. Demoed software solutions and provided client training.
4 years, Feb 1983 - Jan 1987
Production Planning Engineer
IBM USA
Prepared manpower and capital equipment capacity plans to support manufacturing operations, liasing with Industrial Engineering, Production Scheduling, and Manufacturing Management. Obtained approval for annual plan through presentations and negotiations with executive plant management.
Educational background for Steve Miller
4 years and 11 months, Feb 2013 - Dec 2017
Intercultural Studies
University of British Columbia
1 year and 1 month, May 1982 - May 1983
Industrial Engineering
Rensselaer Polytechnic Institute
1 year and 9 months, Sep 1980 - May 1982
Industrial Engineering
Rensselaer Polytechnic Institute
Languages
English
First language
German
Intermediate
Portuguese
Intermediate