Surya Narayanan

Project: Disaster Recovery Project in Trinidad Client: Ministry of Works & Transport, Republic of Trinidad & Tobago. Role: Supervisor Responsibilities:  Managing a team of twenty plus, containing resources from Trinidad and India.  Part of the core team, implementing infrastructure for the project.  Supervising the data analysis team. Achievements:  My team was awarded as the best team on production.  Completed the project successfully, before the estimated time. Tools Employed: DR Manager, Microsof

Role: Systems Engineer Responsibilities:  Microsoft CRM based Dealer Management System o Administration and Customization using inbuilt tools. o Guided and trained new users. o Provided support for CRM users.  Network troubleshooting, configuring modems, Scanner & Printers in Server 2003 Environment. Tools Employed: Microsoft CRM, Server 2003, logmein – remote access tool.