Tarek Gharib

- Launched 3 global campaigns, eg. Davidoff & blu - Worked with 12 European countries to deliver local brand strategies and campaigns - Analysed consumer behaviour through research in order to successfully deliver projects - In charge of briefing and debriefing the creative team - Collaborated with internal and 3rd party partners to deliver results - Successfully adhered to all deadlines and budgets - Point of contact between agency, client & 3rd party providers - Supported junior executives on the team

- Experienced in many industries including fintech, FMCG and travel - Used data to create content for channels & solve business challenges - Increased clients’ leads acquisitions through their websites by 70% and sales by 30% - Consulted clients on the industry’s best practices in digital marketing - Led and managed a team to deliver 13 digital marketing strategies - Executed over 150 content plans - Analyzed digital performance reports and key metrics - Onboarded new clients and negotiated contracts

- Handled travelers' reservations and assisted them with queries and visas - Met quarterly sales targets - Worked with travel agencies to offer competitive group airfares and maximize revenue - Negotiated the terms of group contracts with the agencies and HQ

• Managed Canadian customer's travel reservations on Sabre system and negotiated with hotels and airlines for the best deals • Promoted to Elite Desk, where I acted as supervisor, handled escalations, managed agent errors and approved pay-outs, worked with Elite customers of Expedia Canada and US and offered tailored made packages

• Supported Qatari nationals as well as foreign customers’ billing and technical queries • Provided assistance according to the company's policies and acted as a supervisor where I handled escalations and monitored the team's performance on many occasions

• Worked with British customers to sort out any billing problems, provided technical assistance when needed and informed team members on any updates on the procedures or the product