Tetiana Mets

Implemented a robust test automation framework that achieved a 50% reduction in testing time and effort. Executed the seamless integration of CI/CD pipelines, resulting in a 40% reduction in overall testing time and improved responsiveness to identified issues by 70%. Leading junior colleagues in the automation testing department have led to a 25% increase in team productivity.

Effectively planned, established, and optimized a comprehensive software testing process, which is a key responsibility in ensuring product quality and alignment with business goals. increased the accuracy of tactile and optical measurement tests by 20%, aligning with my responsibility to ensure the product meets user needs and quality standards. Focused on maintaining product quality by eliminating high-severity bugs.

Supporting Microsoft product Office 365 for business customers. Providing information about promotions and services to customers, creating technical cases, resolving complicated situations, advising clients on all subjects related to hardware and software issues, diagnose and solve possible problems. Analyzing the queries to find the best possible solution for the client, handling queries from clients received via email and phone independently and responsibly in a correct and speedy manner.

- Javascript (ES6), NodeJS, ReactJS - MongoDB, Mongoose, ExpressJS, PassportJS - Bootstrap, CSS, HTML, HTML Templates - Git, RESTful API