Basic

Tibor Budai

Until 2011, New Product Introduction Manager, Autodesk Development Sàrl

La Chaux-de-Fonds, Switzerland

Skills

- Strong experience in the IT software industry within Operations in terms of both customer service and new product/project introduction - Great knowledge of SAP as a user in SD & MM modules
MS Office Suite
Sharepoint & Siebel databases. - Timeness and coordination for rolling out various projects/products at the same time - Strong dilligence and devotion in customer service in case of issues
which allowed to generate extra sales - Dedication and flexibility which provided great customer satisfaction in the end

Timeline

Professional experience for Tibor Budai

  • 5 months, Nov 2011 - Mar 2012

    Order Administrator

    Ilford Imaging Switzerland GmbH

    - Proceedes with order entry, invoicing, shipping and customs documents - Receives, investigates and responds to internal and external customer enquiries - Actively cooperates with various departments for successfull product shipments - Builds effective relationship either in-person or by phone - Ensures high level customer satisfaction - Sets up various measuring reports based on management requirements - Documents policies or procedures and provides suggestions for improvement

  • 6 years and 3 months, Mar 2005 - May 2011

    New Product Introduction Manager

    Autodesk Development Sàrl

    - Coordinates multiple projects and tasks between several teams - Gathers data from sales & marketing teams for further implementation into the product release - Defines, organizes & executes product releases and projects from an operational standpoint worldwide - Maintains or updates product lifecycle database on an ongoing basis - Analyzes and reports on key performance indicators - Integrates acquired products into existing product release infrastructure - Evaluates processes across geographies

  • 3 years and 1 month, Mar 2002 - Mar 2005

    Customer Service Representative

    Autodesk Development Sàrl

    - Proceedes with order entry, invoicing, shipping and customs documents - Receives, investigates and responds to internal and external customer enquiries - Actively cooperates with various departments for successfull product shipments - Builds effective relationship either in-person or by phone - Ensures high level customer satisfaction - Sets up various measuring reports based on management requirements - Documents policies or procedures and provides suggestions for improvement

  • 3 years and 5 months, Nov 1998 - Mar 2002

    Licence Administrator

    Autodesk Development Sàrl

    - Registration and authorisation of customer product licences - Customer licence accounts maintenance - Customer licence issue resolution and follow-up - Provides support based on service level agreement

Educational background for Tibor Budai

  • 1994 - 1997

    Ecole de Commerce

Languages

  • French

    First language

  • Hungarian

    First language

  • English

    Fluent

  • Russian

    Intermediate

Wants

Currently looking for a new job opportunity preferably in an international company within the Operations segment. I would like to build upon my experience in the new product introduction area responsible for rolling out products & projects from an operation standpoint.

Interests

Passion for photography. Especially
photography which documents people life's on the streets in different countries. Also fond of doing photography projects around a specific theme. I also like to do cooking and reading litterature.

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