Tibor Budai

- Proceedes with order entry, invoicing, shipping and customs documents - Receives, investigates and responds to internal and external customer enquiries - Actively cooperates with various departments for successfull product shipments - Builds effective relationship either in-person or by phone - Ensures high level customer satisfaction - Sets up various measuring reports based on management requirements - Documents policies or procedures and provides suggestions for improvement

- Coordinates multiple projects and tasks between several teams - Gathers data from sales & marketing teams for further implementation into the product release - Defines, organizes & executes product releases and projects from an operational standpoint worldwide - Maintains or updates product lifecycle database on an ongoing basis - Analyzes and reports on key performance indicators - Integrates acquired products into existing product release infrastructure - Evaluates processes across geographies

- Proceedes with order entry, invoicing, shipping and customs documents - Receives, investigates and responds to internal and external customer enquiries - Actively cooperates with various departments for successfull product shipments - Builds effective relationship either in-person or by phone - Ensures high level customer satisfaction - Sets up various measuring reports based on management requirements - Documents policies or procedures and provides suggestions for improvement

- Registration and authorisation of customer product licences - Customer licence accounts maintenance - Customer licence issue resolution and follow-up - Provides support based on service level agreement