Tom Strigenz

Supporting the US DoD throughout EMEA for CSC/WESCO. Supplying Infrastructure Communication components to the DoD and to the Integrator community.

Served as Federal Sales Director for EMEA (Europe, Middle East, Africa) Negotiated contracts with large clients and was successful in securing multi-million dollar procurement vehicles. Negotiated contracts with vendors to ensure price protection and support for large procurement contracts. Developed price strategies, balancing firm objectives and customer satisfaction. Formulated, directed and coordinated marketing activities to promote products and services, working with advertising managers.

Built up a new division for the Middle East called "Anixter Federal Sales". Introduced large Prime Contractors servicing the Department of Defense to the local Vice President of Wire and Cable to help secure a $40 million Blanket Purchase Agreement contract for the RIO (Rebuild Iraqi Oil) contract. Won the first Indefinite Delivery Indefinite Quantity contract in the history of Anixter worth $40 million over a 2 year period for the supply of infrastructure products to three US military bases.

Handled day to day questions on products, system, and processes for the Sales team. Supervised 6 Inside Sales and 2 Customer Service Reps, defined sales regions, resolved conflicts, determined salaries. Organized system reports for each Sales region to determine increase or decrease of market share. Preformed quarterly reviews and bonus plan reviews. Set new sales targets for the following quarter. Resolved customer complaints regarding sales and service.

Resolved inventory issues by working closely with Inventory managers to ensure the correct amount of material was being stocked. Hired, trained, and evaluated personnel. Trained all new hires and achieved significant improvements in their productivity. Supervised four employees, determined salaries, bonus plans and quarterly reviews. Analyzed details of sales territories to assess their growth potential, and to set quotas. Monitored sales staff performance to ensure that goals were met.

Managed a predefined customer base. Directed, coordinated, and reviewed activities in sales and service accounting and record keeping, and in receiving and shipping operations. Determined price schedules and discounted rates. Responsible for a pre-defined sales region. Conferred with potential customers regarding equipment needs and advised customers on types of equipment to purchase. Resolved customer complaints regarding sales and service. Responded to written and telephone requests for customers needs.

Executed daily installs of telephone system installs and programmed phone systems. Installed structured cabling for voice and data systems. Demonstrated equipment to customers and explained how it was to be used and responded to any inquiries and complaints. Installed telephone station equipment, such as intercommunication systems, transmitters, receivers, relays and ringers and related apparatus, such as telephone switching-key equipment. Responsible for maintaining and servicing large accounts.

Measured, cut, spliced, connected, soldered and installed wires and cables. Examined and tested malfunctioning equipment to determine defects, using blueprints and electrical measuring instruments. Installed inside and outside plant for voice and data systems.