Mag. Vanessa Espinosa Ureta
Angestellt, Service Designer and Innovation Consultant in Open Government and digitalization, IFOK GmbH
Abschluss: Master, Köln International School of Design
Düsseldorf, Germany
About me
Service Designer and UX Designer (I am not a developer) Hola! I’m Vanessa. Ich komme aus Peru 🇵🇪 und I live in Germany 🇩🇪. I design digital and analog experiences in a human-centered way. As a consultant and service designer, I work with clients from the public and the private sectors to create projects with social impact. I have lived and/or worked in 8 countries and have more than 5 years of professional experience. I focus my efforts on identifying and solving the root causes of a problem. To do that, I approach challenges using a holistic and systemic approach, and I work on them in interdisciplinary teams using co-creation methods. I am currently learning about Web accessibility at Udemy and Business Innovation at IDEO U.
Timeline
Professional experience for Vanessa Espinosa Ureta
Current 2 years and 5 months, since Oct 2020
Service Designer and Innovation Consultant in Open Government and digitalization
IFOK GmbH4 months, Jul 2020 - Oct 2020
Design Fellow
Tech4Germany
Applying a user-centered approach to design digital services in the German Public sector.
6 months, May 2020 - Oct 2020
Consultant User Research, UX Design and UX Testing
GIZ - Deutsche Gesellschaft für Internationale Zusammenarbeit GmbH
Conducting user research for the design of a user-centered intranet site for the GIZ finance area worldwide. From project planning, through ideation, UI design and testing of the sites based on modern Sharepoint pages.
4 months, Sep 2019 - Dec 2019
Trainer on Integrated Digital Applications (IDA Team, DIGITS)
GIZ - Deutsche Gesellschaft für Internationale Zusammenarbeit GmbH
Designed training concepts, strategies, and workshops to improve online collaboration in teams by using digital tools such as Microsoft 365 (MS Teams, MS Planner, OneNote, OneDrive for Business, SharePoint). Trained and advised more than 270 people using co-creation to ways in which tools could adapt to colleagues context, needs, and team dynamics. Advised on Communication and IT issues as part of the Digital Transformation strategy.
6 months, Mar 2019 - Aug 2019
Communicator for digital innovations
GIZ - Deutsche Gesellschaft für Internationale Zusammenarbeit GmbH
In Asia, Pacific, Latin America & Caribbean regions (APLAC) User research using stakeholders’ map and qualitative interviews with colleagues using digital innovations in projects. Conceptualized and facilitated remote co-creation workshops to mainstream the use of innovation in the project-lifecycle and to define project’s success factors. Supported the monitoring and evaluation team on the development of a Theory of change to measure the impact of digital projects.
1 year and 2 months, Feb 2016 - Mar 2017
Web and Graphic Designer at the Office of Institutional Image
University of Lima
Designed the mobile version of the University’s website together with a developer and Product manager. Unified the brand identity, typography, and information architecture based on students feedback. Designed and conceptualized branding and promotional material for cultural events and communications for within and outside the University (logotypes, posters, brochures, final arts, digital and motion graphics, etc).
1 year and 2 months, Sep 2014 - Oct 2015
Design lead and Experience designer of the Latin American Design Festival
IS Creative Studio
Managed project and stakeholders to create the first Design festival in Peru with international speakers, workshops, exhibitions, lectures, and 700 attendants. Worked within an international team creating also brand identities (including logos, stationery, merchandising, web design, etc.) for varied projects, products, or events.
9 months, Jan 2014 - Sep 2014
Communication Manager of the International Relations Department
National Rectors Assembly of Peru (ANR)
Developed digital communication strategies to promote scholarships and exchange opportunities for students, professors, and researchers from Peru, Chile, Colombia, and Mexico. Kept direct contact with universities’ International Relations offices. Worked on press releases, video edition, and designed digital and printed material.
7 months, Dec 2012 - Jun 2013
Graphic Designer in a Transformation Consultant digital agency
Mambo
I learned for first time to work within interdisciplinary teams applying a Service Design approach, participating actively in brainstorming sessions, proposing ideas, creating concepts and bringing them into life through visual material such as landing pages, Facebook covers, posts and interactive apps.
Educational background for Vanessa Espinosa Ureta
2 years, Mar 2017 - Feb 2019
Integrated Design - Service Design
Köln International School of Design
Thesis work: Designing housing solutions by, with, and for homeless citizens. Grade: Excellent (1.1) https://www.behance.net/gallery/81400009/Homeless-citizens-designing-housing-solutions
2011 - 2013
Graphic design
Pontificia Universidad Católica del Perú (PUCP)
2005 - 2011
Visual arts - Painting
Pontificia Universidad Católica del Perú (PUCP)
Languages
English
Fluent
Spanish
First language
German
Fluent
French
Intermediate