Vassiliki Bougioura

Technical Product Design and Implementation, Preparation of Technical Requirement Specification Documents, Project planning, coordinating cross-functional activities and resources, Integration, testing & verification of access network deployment, Rollout of SW packages, end to end QoS testing against key performance indicators, Responsible for maintaining the business continuity plans of access network infrastructure, entailing the development, reviewing and re-engineering of related corporate processes

Managing and interpreting customer requirements in technical specifications, Communicating with company customers in order to analyze their business development needs, Attending regular meetings with customers to review overall technical implementation matters, Analysing costs and sales, Providing pre-sales technical assistance and product education

1st Level Technical Support for broadband internet and fixed telephony products, Customers’ complaints handling concerning commercial and technical issues.

Transportation studies and what-if scenario plans and procedures preparation for the fast and secure public transportation during the Olympic Games of Athens, Crowd Management and Safety Assistance

Major in Telecommunication Systems and Networks Electives included Analog and Digital Communication Systems, Internet Applications, Communication Networks, Computer Networks, Telephony, Network Management – Intelligent Networks, Antennas, Business Microeconomics, Decision Support Systems