Vladimiro Borsi

I am currently engaged in exploratory research and concept design for a potential tech startup aimed at empowering individuals to achieve wellness goals through personalized and accessible digital solutions. This self-driven project leverages my passion for innovation while exploring market opportunities, technological solutions, and strategic collaborations to develop a Minimum Viable Product (MVP). Focus areas include AI integration, community engagement, and real-time interactivity for personal growth.

Served as Enterprise and Solution Architect for Swisscard AECS GmbH, focusing on digitalization, data governance, and solution architecture. Key achievements include improving authentication procedures, developing logical data architecture models, supporting B2B business models, and enhancing workflows to drive value stream growth and cost optimization.

Developed architectural feasibility studies and roadmaps for a new rule-based system for fraud detection (with addition of a ML component). Developed architecture of the Streaming Data Platform for real-time data management and data processing. Directed integration of 15+ data sources for a Multichannel Marketing Automation Platform. Optimized IBM Power Systems lifecycle management. Supported card onboarding for Viseca’s platform. Guided Surprize loyalty program modernization to Microsoft Azure.

Project Management and Service Management Consulting in specific project. Founder and Managing Director of SourceOne GmbH. SourceOne specializes in service management services.

Collaboration on various BMC Remedy projects. BMC Remedy ITSM customization and development interfaces with web services and Pentaho. "Incident Management Coordinator" position. Development on the Order Management System.

Co-operation of the globally distributed application BMC Remedy ITSP (Incident Management worldwide distributed, Knowledge Management, Asset Management, Service Level Management). Planning Upgrade ITSP to Solaris 10. Development prototype for the integration of a telephony system. Performance Troubleshooting. Main role in specific projects such as "ITSP switchover from a primary site to a secondary site".

Collaboration on the extension of BMC Remedy interfaces for a strategic project.

Remedy Entwickungsspezialist. Mitbetreuung BMC Remedy ITSP und Weiterentwicklung (Customizations).

Technical Lead im Projekt für den Aufbau von einem "billing data engine", welche Daten aus mehr als 20 Datenquellen sammelt mit Integration an SAP.

Consulting activities in the area of ​​systems and network management. Setup of a system monitoring based on Tivoli and Remedy integration at Mobiliar. Compilation Monitoring UNIX Servers based on Tivoli at Winterthur Insurance. Site Management including team leadership and consulting at Credit Suisse. Independent handling of remedy projects. Technical sales support.

Project management, analysis, conception, implementation, implementation and expansion of a problem management system with BMC ARS Remedy on IBM RS6000. Analysis, evaluation, conception, implementation and implementation of a reporting and OLAP solution for the incident and problem management database with Crystal Info. 1st and 2nd level support for problem management and reporting.

Master Thesis "Artificial ant colonies and combinatorial optimization" (AI).

Leitung Kurse im Informatik-Labor (ausgerüstet mit UNIX, Macintosh, PC Systeme)

"Interprozesskommunikation in UNIX", "Kryptographische Protokolle", "Wissensbasierte Systeme", "Vermittlungstechnik und Intelligente Kommunikationsnetzte II", "Architektur und Realisierung von Datenbankensystemen I - Transaktionsverwaltung"

Diplomarbeit: “Artificial ant colonies and combinatorial optimization”