Wayne Sharrocks

I am a freelance copy editor and proofreader currently based in Norfolk, England. I have over a decade of experience in commercial publishing, including magazine, online and business publishing. I have experience as a proofreader, copy editor, editorial assistant, freelance report editor. I also have excellent writing skills (creative and/or descriptive) and I speak fluent French and Spanish. I am flexible, reliable, and used to working to deadlines.

Employed in a senior role as "Administrator" in an organisation of 25- 30 people. Duties included: Penning 'blurb' for newsletters, press releases, catalogues, website updates and blogs to increase revenue, promote events taking place and to raise awareness of the work and ethos within the sanctuary. Administrative duties included office management, diary keeping, customer service and problem solving, responding to correspondence directly or drafting replies, writing copy and data management.

Duties included: Organising and overseeing promotional events within the Home and assisting on larger external events organised by my department’s events team. Providing a comprehensive Lost & Found service to pet owners and maintaining the highest professional standards of customer care. Giving talks to new joiners in the Home about my department during their initial induction. Penning articles for Paws Magazine, the in-house publication centred on Battersea Dogs & Cats Home.

Duties included maintaining and updating client records via in-house portal and paper copies (in duplicate). Had managerial responsibility for ensuring that all postal and administrative duties were completed in a timely, professional and accurate manner. Ensuring all time was billed, all case files updated, noted and accurate according to our legal obligations. Had managerial responsibility for a team of 6 secretarial & administrative staff.