Philip M. Jägemann

Angestellt, Head of Corporate Communications, IABG

München, Deutschland

Fähigkeiten und Kenntnisse

curiosity and receptiveness to new challenges
new perspectives and ideas
project management
process management
call center management experience
customer service
video-on-demand
product lifecycle management
partner management

Werdegang

Berufserfahrung von Philip M. Jägemann

  • Bis heute 7 Monate, seit Nov. 2023

    Head of Corporate Communications

    IABG

    Management of the central Communications and Marketing department for one of the leading test and engineering services companies in Europe with a focus on automotive, infocom, energy, aerospace, defense and security industries.

  • 2 Jahre und 9 Monate, Feb. 2021 - Okt. 2023

    Head of Editorial Services

    Vodafone GmbH

    Lead of the Editorial Services team. Operational steering of Vodafone’s entertainment products (Video Store and Catch-Up TV) with P&L responsibility. Accountable for content sourcing, product communications, promotion and marketing, as well as editorial office and usage analysis. Definition and development of new business areas and product strategy.

  • 4 Jahre und 1 Monat, Feb. 2017 - Feb. 2021

    Senior Product Manager Video-on-Demand

    Vodafone Kabel Deutschland GmbH

    Serving the VOD editorial department in role of the Scrum Master. Ensuring the daily business and content expansion projects with agile methods. Key account manager for major catch-up TV providers.

  • 1 Jahr und 5 Monate, Sep. 2015 - Jan. 2017

    Senior Product Lifecycle Manager

    Vodafone Kabel Deutschland GmbH

    Manage and optimize products inlife E2E with the objective to - ensure availability - ensure quality to the customer - optimize costs - improve NPS - increase usage. Principal responsibility for the product lifecycle of Vodafones video-on-demand platform

  • 1 Jahr und 4 Monate, Mai 2014 - Aug. 2015

    Service Lifecycle Manager

    Kabel Deutschland Vertrieb und Service GmbH

    Principal responsibility for the product lifecycle of KD's video-on-demand platform 'Select Video'

  • 6 Monate, Nov. 2013 - Apr. 2014

    Manager Video-on-Demand Operations & Development

    Kabel Deutschland Vertrieb und Service GmbH

    Functional and processual development of the video-on-demand platform, content work-flow management, SPOC for process-relevant requests B2B, partner management, principal responsibility for implementation, testing and go-live in production environment with new video-on-demand applications

  • 4 Jahre und 4 Monate, Juli 2009 - Okt. 2013

    Project Manager Telesales

    Kabel Deutschland Vertrieb und Service GmbH

    Project management, partner management, contract design, responsible for the sales commissioning of the call center agencies, executing of the regulatory processes, process management, ensure data protection in the Telesales department

  • 2 Jahre, Juli 2007 - Juni 2009

    Operator Call Center Commissioning

    Kabel Deutschland

    Operationally responsible for the commissioning and billing of 13 external call center agencies with about 600 agents.

  • 3 Jahre und 5 Monate, März 2004 - Juli 2007

    Urkundsbeamter d. GSt

    Land NRW // Oberlandesgericht Köln

Sprachen

  • Deutsch

    Muttersprache

  • Englisch

    Fließend

Interessen

fotography
cinematic art
new technologies
climbing
diving
oceanography

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