We are looking for a student to join our Institutional Partnerships team to assist with administrative and customer support tasks. The department handle the management of MDPI’s Institutional Open Access Program (IOAP) and work closely with our 900+ global institutional partners. This is a great opportunity to learn more about academic publishing, open access, and the business side of publishing. You will work in close collaboration with our IOAP Team, assisting with administrative and customer support tasks, carrying out desk research, maintaining internal databases, and coordinating with the Billing Department.

As part of our commitment to fostering a collaborative team environment, this role requires working fully on-site.

Tasks & Responsibilities

• Provide support to our IOAP partners in a timely manner to assist with day-to-day queries surrounding
  invoices, dashboards, and manuscripts.
• Perform invoice checks for institutions and liaise with our Billing Department where necessary.
• Support the activities of the team by carrying out data collection, preparing research packets, and putting
  together reports.
• Assist with building and maintaining strong relationships with our institutional partners.
• Document administration for IOAP contracts
• Preparing and sending letters

Requirements

• Some experience in organization, communication, or teamwork (e.g., internships, student projects)
• English proficiency at C1–C2 level; other languages are a plus
• Good knowledge of Microsoft 365 and interest in scholarly publishing or open access
• Strong organizational and time management skills with attention to detail
• Self-organized, reliable, and comfortable working in an international, target-driven environment
  

What we offer

• Salary: CHF 25.00 per hour (gross)
• Professional Development: Gain hands-on experience in a professional setting
• Flexible Schedule: Accommodating your academic commitments
• Dynamic Environment: Work in a supportive and collaborative team
• Fringe Benefits: premium insurance cover paid by MDPI, daily breakfast, monthly team lunches and annual team building event etc.

If you are interested in this position, we look forward to receiving:

• A motivational letter (EN) that briefly describes your motivations for joining MDPI
• A resume (EN) including personal information, past & current education,
• Copy of ID and Diplomas
• If available: reference letters and certificates.

About MDPI

A pioneer in scholarly open access publishing, MDPI has supported academic communities since 1996 . Our mission is to foster open scientific exchange in all forms, across all disciplines. We operate more than 400 diverse, peer-reviewed , open access journals supported by over 66,000 academic editors . We serve scholars from around the world to ensure the latest research is openly and broadly available.

MDPI is headquartered in Switzerland with additional offices in Europe, Asia and North America . We are committed to ensuring that high quality research is made available as quickly as possible. We also support sustainability projects, with sustainability as a key theme in many journals and through the MDPI Sustainability Foundation.

Initiatives

At MDPI, we develop and maintain various platforms in order to better serve the scientific community. Please find here-below a list of our main platforms: