Regional Operations Manager
Regional Operations Manager
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Regional Operations Manager
Über diesen Job
Regional Operations Manager
Job-ID
215520
Veröffentlicht
22-Apr-2025
Organisation
GWS Segment
Arbeitszeit
Vollzeit
Bereich
Facility Management
Standort(e)
Basel - Basel-Stadt - Switzerland
CBRE Global Workplace Solutions provides integrated facility management services on all continents with more than 60,000 employees. In Switzerland, the GWS division provides technical, infrastructural and commercial facility management services for clients from various industries.
For our growing Facility Management organisation at a client in Basel we are looking for a:
Regional Operations Manager
About the Role:
Holds full accountability on the delivery of the local FM services for a major global client account covering all customer sites in scope within Sub-Region DACH (Switzerland, Germany and Austria).
Leads a team providing facilities management services of a wide range of activities for hard and soft services. Ensures improvements are achieved and maintained and a proper balance is achieved between responding to client requests and maintaining GWS high standards and cost effectiveness.
Drives for growth and supports cross-selling activities.
Your main tasks:
•Demonstrates strong leadership qualities to drive the performance across this expanding business and team
•Ensures the overall performance of the contract and required deliverables including contract compliance, performance management against KPI’s, cost savings initiatives, and customer satisfaction
•Is responsible for the FM services across all sites within DACH region
•Ensures the successful implementation of portfolio-wide initiatives and programs including savings program, energy program, HSE, playbooks, training & development, and succession planning
•Has a strong analytical and problem-solving approach applying value creation / innovation across FM services / supply chain and growth
•Works in demanding environments, managing change, multiple projects and deadlines
•Establishes effective business relationships with the customer, and interacts with client personnel at all levels - and where possible be responsive to their needs in a collaborative style
•Provides guidance and solution in respect of non-controllable costs and threshold expenditure
•Adheres to the contract governance and ensures all monthly reports are presented to a high quality and on time
•Participates and contributes to the overall service and financial performance of CBRE through collaboration with other business unit leaders
•Has a strategic overview of procurement activities, ensuring best practise, competitive pricing, and development of strategic supplier relationships and proactive delivery of services
•Manages the total facilities expenditure vs. budget and runs variance analysis
•Has the ability to review and analyse complex financial / business reports / data and generates innovative solutions / corrective action plans
•Oversees the health, safety, security & environmental aspects of the delivery of facilities management ensuring statutory compliance is maintained at all time
•Ensures that Facilities activities and procedures adhere to applicable laws, policies and best practise guidelines
•Is responsible for a dispersed team on multiple sites across region
•Any other requirements as directed by the Alliance Director
Your profile:
•At least 1 0 years' experience in an integrated FM role in wider geography / clear evidence of cross-functional experience in an outsourced environment
•Engineering, property, or business-related degree or equivalent
•Recognised, facilities management professional qualification
•Industrial networking and the ability to keep up date with best practice in an R&D environment
•A change agent with excellent written and verbal communication skills.
•Awareness of work lace health & safe
•Strong leadership skills.
•Sound financial knowledge.
•Ability to write reports, analyse, and interpret complex business documents.
•Effective communication with the client, peers and management team.
•Ability to write detailed reports and business case preparation.
•Ability to solve technical problems providing a variety of options in a range of situations.
•Demonstrates integrity - acts consistently
•Multilingual English and German
•Able to build presentation content and deliver to a wide range of audiences.
What we can offer you:
•Open and innovative working environment with design options
•Regional and international development opportunities in a fast-growing company
•Wide range of internal and external training opportunities
•CBRE GWS as a global player in the service sector with well-known customers from a multinational environment
•Good framework conditions, such as at least five weeks of vacation, 40 hours a week, as well as an attractive pension fund solution.
Contact: Edwin Murray, Talent Acquisition Partner, +41 79 501 50 93
We look forward to receiving your application!
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