Berlin, Germany (hybrid)

At ehotel® we believe that our success is based on the people who work for us. We foster a working environment where creativity, innovation and collaboration are paramount. As a growing company, we offer exciting career opportunities in different areas and are looking for motivated talents who want to grow with us.

Our mission is to help companies achieve savings and quality improvements throughout the end-to-end hotel process, and for that we need people like you who are passionate and resourceful to drive our vision forward.

Do you love to strategically develop customer relationships and feel at home in the world of business travel?

As Account Manager TMC (m/f/d) you are the contact person for our customers and travel agency partners, ensure the optimal use of our services and support them with tailor-made travel management solutions.

Tasks

• You provide proactive and comprehensive support to our customers and travel agency partners in our account management team
• You are responsible for your own customer portfolio and ensure optimal use of our services as well as the strategic expansion of our product range
• You actively strengthen customer loyalty and make a significant contribution to customer satisfaction
• You work closely with the sales, IT and customer service teams - together you ensure smooth processes and strong results
• You take responsibility for projects and contribute your ideas

Qualifications

• Completed training in travel or comparable commercial training with relevant professional experience
• At least 2 years of experience as a Business Travel Specialist or in a comparable position in an industry-related environment
• Ideally experience with OBE systems
• Negotiation skills, an independent and detail-oriented way of working and strong communication skills
• You are characterized by team spirit, personal responsibility and resilience
• Confident handling of Office programs and a high affinity for digital tools and new systems
• Business fluent in German and fluent in written and spoken English

Benefits

• Permanent employment contract and long-term perspective
• Flexible and hybrid work opportunities
• Performance-related bonus payments after successful completion of probationary period
• Discounted Germany ticket for your commute to work
• Free fruit, drinks & regular company and team events
• 28 days of vacation for your recovery
• Contribution to the company pension scheme
• Anniversary payments for many years of service
• Modern and air-conditioned workplace in Prenzlauer Berg

Become part of ehotel® as Account Manager TMC (m/f/d)! Shape the future of the business travel industry with a dedicated team and innovative solutions. We look forward to receiving your application!