As a Business Development Manager for Italy , you will be responsible for the early stages of the sales process in your market: converting inbound leads into real customers. You will guide potential clients through virtual product demonstrations, build trust, arrange showroom visits, and close deals.

But this role goes beyond selling. You will also help optimize our sales approach in Italy. You understand the local sales culture, communication norms, and customer expectations in your market. Your mission is to convert leads into revenue while continuously improving how we sell in Italy.

Your Responsibilities

• Respond to and qualify inbound leads generated through marketing campaigns and our website.
• Conduct video consultations and product demonstrations to understand customer needs and present suitable solutions.
• Actively encourage visits to our local showrooms to build trust and accelerate conversions.
• Manage your sales pipeline in our CRM (Odoo), ensuring consistent and professional follow-ups.
• Gather insights from the Italian market to improve messaging, pricing sensitivity, and sales scripts.
• Work closely with the Marketing team to ensure high-quality lead generation and with Operations/Customer Support to guarantee a smooth post-sales experience.
• Continuously iterate and improve your sales process to maximize lead-to-sale conversion.
• Report to the central team on sales performance, pipeline status, and customer feedback.

What We’re Looking For

• Native-level Italian with excellent written and verbal communication skills.
• 2–5 years of experience in B2B sales or business development, ideally in interior design, architecture, office solutions, or related industries, preferably in Italy or focused on the Italian market.
• Strong ability to sell virtually and build trust via video calls and email.
• Solid understanding of the local business culture and how purchasing decisions are made in Italy.
• Structured thinking and a methodical approach to sales and pipeline management.
• Entrepreneurial mindset: you are not afraid to test new ideas, learn from mistakes, and improve quickly.
• Process-driven and improvement-oriented mindset: structured way of working and interest in understanding, developing, and optimizing operational processes together with the Operational Excellence team.

How to Apply

If this sounds exciting to you, we would love to get to know you!

We believe personality matters more than a perfectly polished CV. Along with your application documents, we would love to see a short 1-minute video where you tell us who you are and why you would be a great addition to mute-labs.

You can easily record and share your video using platforms such as Reslink, Loom, or YouTube — whichever is most convenient for you.

Here at mute-labs, we aim to enable companies to achieve more by democratizing silence in the workspace. And we’re not like any other Berlin start-up you might know:

• We’re "no tech” : We know how to develop and sell great hardware products with a focus on sound-insulated phone- and meeting booths .
• We have no investors and we really don’t want any. We've been profitable since day one.
• We continue to have a steep growth curve – not in employees or coffee cups consumed, but in revenue and profit.
• We’re not striving for an exit – we’re building a sustainable business for many generations to come.

Wondering what it's like to work here? We made a reel about it!

Are you as excited about mute-labs as we are? Then we are looking forward to getting to know you!