Employee Relations Manager, PXT CS Employee Experience and Relations
Employee Relations Manager, PXT CS Employee Experience and Relations
Employee Relations Manager, PXT CS Employee Experience and Relations
Employee Relations Manager, PXT CS Employee Experience and Relations
Amazon
Internet, Onlinemedien
Berlin
- Art der Anstellung: Vollzeit
- Hybrid
Employee Relations Manager, PXT CS Employee Experience and Relations
Über diesen Job
Employee Relations Manager, PXT CS Employee Experience and Relations
Stellen-ID: 2996174 | Amazon Support Services Germany GmbH - I46
BESCHREIBUNG
Amazon’s Operations Employee Relations (ER) team is looking for a Employee Relations Manager with a demonstrated passion for building and sustaining positive, engaged work environments for associates and leaders, significant employee and labor relations subject matter expertise and proven success as a leader of people.
This position can be based in either of the following locations: Berlin, Germany; London, UK; Amsterdam, Netherlands; Rabat, Morocco.
Key job responsibilities
We are seeking an ER Manager to support European Customer Service Operations which contains both a brick and mortar and remote workforce. The individual must have a demonstrated ability to collaborate with and influence Operations managers, and human resources; to analyze multiple levels of associate/manager feedback to identify risks and gaps; to create, audit, and sustain positive workplace relations programs; and to design and conduct positive workplace relations training that drives best practices. The individual should be capable of creating and executing a strategy across EU countries that supports operational goals and objectives.
A day in the life
The ER Manager will work reactively on crisis-oriented situations, traveling as necessary that typically can only be successfully addressed under severe time constraints. The position can be performed virtually outside of the primary markets with minimum travel of 50% or more. Individual must have an ability to detect, and address the hidden risk that are created with a remote population and work to adopt strong engagement plans to mitigate. The ability to dive deep into process and data is important, but equally essential is the ability to communicate effectively and authentically with Ops/HR leaders, frontline managers and associates.
About the team
The CS Employee Experience and Relations team is responsible for reducing risk to the business by creating and executing programs to develop the next generation of high-performing, associate-centric frontline leaders. This team is a tight-knit team of ER professionals, including former HR, operational and legal leaders. We are passionate about improving our leaders’ skill sets in associate engagement across the organization.
GRUNDQUALIFIKATIONEN
- Bachelor’s degree required;
- Experience in employee relations, functional human resources or/and labor/employment law
- Experience and solid understanding of employment and labor laws in one or more EU countries
- Experienced with Microsoft Office Suite systems including, but not limited to, Word, Excel, and PowerPoint
BEVORZUGTE QUALIFIKATIONEN
- Strong interpersonal and persuasion skills, enabling individual to establish partnerships and work collaboratively across management levels and personalities to influence senior leadership, stakeholders, peers and employees at all levels across a large, dispersed and culturally diverse organization.
- Proven problem solving and analytical skills in an ambiguous environment with the capacity to work autonomously to manage competing priorities simultaneously while driving projects to closure.
- Demonstrated ability to successfully navigate complex, international organizational structures.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
m/w/d
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Bewertung von Mitarbeitenden
Gesamtbewertung
Basierend auf 4.078 BewertungenVorteile für Mitarbeitende
Flexible Arbeitszeiten
Home-Office
Kantine
Restaurant-Tickets
Kinderbetreuung
Betriebliche Altersvorsorge
Barrierefreiheit
Gesundheitsmaßnahmen
Betriebsarzt
Training
Parkplatz
Günstige Anbindung
Vorteile für Mitarbeitende
Smartphone
Gewinnbeteiligung
Veranstaltungen
Privat das Internet nutzen
Hunde willkommen
Unternehmenskultur
Unternehmenskultur
4078 Mitarbeitende haben abgestimmt: Sie bewerten die Unternehmenskultur bei Amazon als ausgeglichen zwischen traditionell und modern.Der Branchen-Durchschnitt geht übrigens in Richtung modern