#be_a_triSTAR

Your professional qualifications, your personality and your potential are what count for us. We believe that YOU make a valuable contribution – not just as an employee, but as a person. Become part of our team and let’s create something great together.

Become part of our team at the Ibis Hotel Berlin Airport by appointment
and apply as
Front Office Manager (STARS)*

You will be happy to take on these tasks:

• Coordinating and ensuring that the front office always runs smoothly
• Professional and cordial reception as well as optimal care of our guests
• Check in and check out our guests, as well as complaint management
• Effective handling of special guest requests and challenges
• Responsibility for cash management and debtor control
• Ensuring the correct handling of the franchisor’s bonus systems
• Contact person for the front office team, duty roster planning; vacation plan planning (this in cooperation with the management)
• Carry out all administrative tasks at the front and in the back office safely and independently
• You contribute to an efficient operational process and ensure an active flow of communication between all areas of our hotel
• Completion and control of F/O daily tasks according to applicable checklists
• Collaboration at the front office in the operational business in the early and late shift
• Handling guest correspondence

What you can expect from us:

• An excellent employer (TOP employer for medium-sized companies 2018 to 2025 according to Focus-Business)
• An open-ended employment contract
• No less than 30 days of vacation per year
• 25% night bonus from 10 pm – 7 am
• Reward system with your own company credit card
• A pleasant working atmosphere
• Plannable working hours
• Compensation for overtime worked
• Participation in a young company with strong expansion
• The support of an experienced General Manager
• Development opportunities to become a hotel manager
• A company with strong values and guidelines
• Room for development, growth and food for thought
• Provision and cleaning of uniforms
• Various employee discounts on events, services and products as part of a corporate offer
• Worldwide discounts at Accor hotels

* We are looking for triSTARS, not letters. We welcome people of all genders & ages, religions, disabilities, sexual and romantic orientations and backgrounds. To be honest, it’s a shame that we make a distinction here at all

This is us:

We, the tristar hotel group, manage over 40 hotels and three headquarters in Germany, Austria and Switzerland. Together with you, we are more than 1,200 people and, as an expanding company, we operate hotels of the franchise partners IHG Hotels & Resorts, Hilton Worldwide, Accor Hotels and Marriott International. We have been awarded Best Employer in the hotel industry for three years in a row.

This is your workplace:

At the beginning of 2025, the tristar hotel group will open two brands of the Accor Group as a franchisee: ibis Berlin Airport and ibis budget Berlin Airport. Only 10 minutes away from Berlin-Brandenburg BER Airport, the two brands, which share a building there, offer exactly what our guests expect according to their wishes, needs and budget and form a perfect symbiosis.