sea chefs is a leading international partner of shipping companies and tour operators in the cruise industry and a full-service hospitality management provider. We provide a comprehensive range of services for our clients. This includes hotel, catering, spa and crew management on board ocean and river cruise ships in the premium, luxury and expedition segments.

While around 16,000 crew members are deployed on cruise ships worldwide, we employ over 220 people at our locations in Switzerland, Germany, Malta, France and Cyprus. They are responsible for areas such as administration, crewing, operations, procurement, recruiting and corporate management, ensuring that everything runs smoothly.

Discover the world with us and experience your #WorldClassMoments !

Are you looking for management responsibility in the entertainment sector, international cooperation and maritime flair?

As Head of Entertainment Operations (f⁠/⁠m⁠/⁠d) at sea chefs – based in Berlin – you will assume overall responsibility for our entertainment department in Berlin and Cyprus. Together with your team, you will ensure that all entertainment positions on board the Mein Schiff and Hapag-Lloyd Cruises fleet are fully staffed and that entertainment operations run smoothly – both on land and at sea.

Your areas of responsibility at a glance:

• Overall responsibility for the entertainment department (21 employees) at the Berlin and Cyprus locations, including casting, recruiting, scheduling, administration, operations and traveling management. The team ensures the full staffing of all entertainment positions and the smooth operational entertainment process on board the Mein Schiff and Hapag-Lloyd Cruises fleet
• In this position you will lead three central key roles in the entertainment area: the Cruise Director (w⁠/⁠m⁠/⁠d) on board, who is responsible for the overall management of the entertainment program, the Operations Manager Entertainment Services (w⁠/⁠m⁠/⁠d) with a focus on operational management on board and the Office Operations Manager Entertainment Services (w⁠/⁠m⁠/⁠d), responsible for managing and developing the team ashore.
• Strategic development of the department in close coordination with the Head of Office Organization Berlin
• Ensuring and continuously developing quality standards and processes ashore and on board
• Implementation and monitoring of internal standards, guidelines and economically relevant processes
• Close cooperation with the entertainment departments of TUI Cruises (Mein Schiff) and Hapag-Lloyd Cruises as well as central interface function to both customers and their fleets (13 ships)
• Monitoring, analysis and reporting as well as responsibility for budget planning and control according to the specifications of the Head of Office Organization Berlin
• Active participation in innovation and digitalization projects in the area of entertainment

Ideally you have:

• Completed studies in event management, business administration, cultural management or a comparable qualification
• Several years of professional experience in a management position – ideally in the cruise, entertainment or hospitality sector
• Strong leadership skills and experience in developing and motivating international employee groups
• Strategic and entrepreneurial thinking as well as experience in budget and project responsibility
• Strong organizational skills, a structured way of working and a high degree of personal responsibility
• Strong communication skills, negotiating skills and a confident manner – even in complex and challenging situations
• High level of intercultural competence and enjoyment of international cooperation
• Based in Berlin and occasionally willing to travel, especially for visits on board
• Very good written and spoken German and English skills

Are you passionate about entertainment and do you have an overview of day-to-day operations?

Then we look forward to receiving your application!

This is what awaits you in our team on land:

• International working environment
• Further education & training
• BAV with employer subsidy
• public transportation allowance
• Team & company events
• Flex days possible
• Company bike
• Pluxee prepaid card

Do you have any questions about this job or our application process?

Our recruiting team will be happy to help you:
Françoise Wegener
fw@seachefs.com
+49 40 3037 4130

We look forward to receiving your application – regardless of your age, gender, nationality, ethnic origin, religion, ideology and/or sexual orientation. Please apply online only.