Remote | 3–6 Months | Unpaid (Pflichtpraktikum)

Company: The Happy Customers (Berlin)
https://thehappycustomers.com/

About The Happy Customers

The Happy Customers is a Berlin-based startup providing multilingual, GDPR-compliant customer support services for startups and SMEs across Germany and the EU.

We are in the early growth phase and building structured recruitment processes to support international expansion.

About the Internship

This is a structured learning internship designed for students who are required to complete a mandatory internship as part of their university curriculum (Pflichtpraktikum).

The internship is focused on gaining practical experience in international recruitment, talent sourcing, and startup operations.

You will work directly with the founder and receive hands-on mentorship in building recruitment pipelines and scalable hiring processes.

Learning Objectives

During this internship, you will learn:

• How to build a multilingual candidate pipeline across European markets
• How to define and refine Ideal Candidate Profiles (ICP)
• Practical LinkedIn sourcing strategies
• CV screening and structured evaluation methods
• Interview coordination and communication
• Basics of recruitment compliance within the EU
• How hiring supports business growth in a startup environment

Tasks

Key Responsibilities (Learning-Based)

• Research potential candidates for customer support roles
• Support talent sourcing via LinkedIn and job platforms
• Assist in screening CVs
• Maintain structured candidate tracking
• Support interview scheduling
• Assist in drafting and improving job descriptions

Tasks will be assigned progressively based on learning progress.

Requirements

Requirements

• Enrolled university student
• Internship must be mandatory (Pflichtpraktikum required by curriculum)
• Interest in HR, recruitment, business, or startup environments
• Good English communication skills (German is a plus)
• Organized and reliable working style
• Proactive mindset

University confirmation will be required before start.

Internship Details:

• Duration: 3–6 months
• Location: Remote
• Type: Mandatory Internship
• Compensation: Unpaid

Benefits

What You Will Gain

• Direct mentorship from a startup founder
• Practical exposure to international recruitment
• Insight into B2B outsourcing business model
• Understanding of scalable hiring processes
• Startup experience in early-stage growth

If interested, please apply directly or send your CV and short motivation letter to:
careers@thehappycustomers.com