Senior Product Manager II, Customer Profile (MarTech) (f/m/x)
Senior Product Manager II, Customer Profile (MarTech) (f/m/x)
Senior Product Manager II, Customer Profile (MarTech) (f/m/x)
Senior Product Manager II, Customer Profile (MarTech) (f/m/x)
HelloFresh SE
Lebensmittel
Berlin
- Art der Anstellung: Vollzeit
- 51.000 € – 65.500 € (von XING geschätzt)
- Vor Ort
- Zu den Ersten gehören
Senior Product Manager II, Customer Profile (MarTech) (f/m/x)
Über diesen Job
Senior Product Manager II, Customer Profile (MarTech) (f/m/x)
At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.
The role
We are hiring a Senior Product Manager II to own and strategically evolve our customer profile product. This role is pivotal in scaling a critical data asset that enables best-in-class personalization across global marketing and digital product touchpoints. As a Product Manager, you'll be part of a team of software and data engineers who work together to build innovative data products in an agile, highly collaborative environment. You will have the opportunity to collaborate on and own the vision for our team in the next few years and work on making that a reality through customer centric prioritization.
What you’ll do
- Define and execute the long-term vision and strategy for the unified customer profile, treating it as a core data product. You will focus on major improvements that introduce step-changes in product capabilities and align with long-term business value goals.
- Independently manage relationships with key stakeholders to help build and scale adoption. You will work backward from customer needs to define product strategies and translate them into a prioritized backlog, ensuring alignment even in areas of high ambiguity while focussing on incremental value.
- Provide effective written and verbal updates on the product roadmap and key projects to senior leadership and stakeholders.
- Define clear OKRs and KPIs with your team and track progress against them regularly.
- Own integrations with partner applications and manage relationships, including external vendors, across applications.
- Act as a guardian of your product's data. Establish 'data contracts' with downstream and upstream users and treat data as a strategic asset, not an afterthought.
- Keep up on industry trends that help us evaluate the company’s needs in marketing and data technologies.
What you’ll bring
- Extensive hands-on product management experience, with a proven ability to lead teams of 5+ engineers and data scientists in developing complex data or MarTech products. You have a track record of shipping products in a highly ambiguous solution space.
- A deep understanding of how to connect product initiatives to outcomes and KPIs. You are adept at creating and executing complex go-to-market strategies that align tech and commercial stakeholders.
- Prior experience with agile methodologies like Scrum & Kanban and proficiency in using project management tools such as Jira.
- Knowledge of MarTech tools (CDPs, Identity Management, Audience Management etc.). Experience with implementation of such products will be an added bonus.
- Experience building data products especially around audience segmentation, personalization and targeting is highly desirable.
- Excellent communication skills, both verbal and written.
- Demonstrated ability to collaborate with peers in research, engineering, product and marketing in a fast-paced technology organization.
- A proven track record of independently delivering major product iterations that result in significant, measurable business impact. You are skilled in testing and validating hypotheses around value, usability, feasibility, and business viability.
- Sound business judgment, proven ability to influence others including senior stakeholders, and build business cases. Knowledge of Tableau, Excel, Analytics highly desirable.
We’re looking for a proactive, solutions-driven team player who thrives in autonomous, cross-functional agile teams, collaborates effectively with diverse stakeholders, and brings deep technical expertise to develop scalable software, mentor peers, and champion best practices across HelloFresh’s core product architecture.
What we offer
Elevate your lifestyle! Join one of Europe's fastest-growing tech powerhouses in a dynamic phase of expansion.
- Immerse yourself in a diverse global community of 90+ nationalities.
- Enjoy a competitive compensation package that goes beyond the norm, with perks like a HelloFresh- subsidized Pension Scheme, Berlin relocation support, and a Hybrid working model.
- Elevate your lifestyle with exclusive discounts on your weekly HelloFresh box and office meals.
- Invest in your growth with a German language learning budget, and access to the HelloFresh Academy.
- Plus, we've got your well-being covered with mental health support, transportation perks, and working-parent-friendly benefits. From our 24/7 gym access,wellbeing platforms like Headspace and Spill, to sabbatical leave options, HelloFresh is not just a workplace; it's a lifestyle of perks and possibilities!
#PRODUCT
About HelloFresh
We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers’ homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!
At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company’s commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.
We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.
To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn.
HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:
- Europe:EUaccommodations@hellofresh.com.
- APAC: APACaccommodations@hellofresh.com
- United States: USCandidateAccommodations@hellofresh.com
- Canada:CAaccommodations@hellofresh.com
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Follow our journey @InsideHelloFresh
At HelloFresh, we love to share what's going on behind the scenes! From office dogs and team activities, to fun videos and more. Keep in touch with our day to day in our social media channels and follow us @InsideHelloFresh for a behind the scenes look into the life of HelloFresh.
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And don't forget to join our HelloCommunity
We know what it’s like to be passionate about your career. So we’ve created a community where you can learn more about us and how you can grow your career. We’ll invite you to events, share even more career opportunities, and give you hacks for continuous professional growth.
Why work with us?
You want to make a difference.
We change the way people eat—forever.
You want to be part of a team.
We’re a smart and collaborative community.
You want to learn and grow.
We're evolving an industry, and learning together as we grow.
You’re hungry.
We’re HelloFresh—and everyone is welcome at our table.
You want to produce real results, fast.
We use data and consumer insight, not gut-feeling, help us prioritise and deliver.
You’re looking for a change.
We thrive on it.
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