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Senior IT Service Expert (Tenant) (m/f/d)

Senior IT Service Expert (Tenant) (m/f/d)

Senior IT Service Expert (Tenant) (m/f/d)

Senior IT Service Expert (Tenant) (m/f/d)

Riverty Group GmbH

Finanzdienstleistungen

Berlin

  • Art der Anstellung: Teilzeit
  • Vor Ort
  • Aktiv auf der Suche

Senior IT Service Expert (Tenant) (m/f/d)

Über diesen Job

Everything we do, starts with you. Together with you, we build the most human-centric fintech. To enable everyone’s future financial growth.
Riverty. Reassuringly Boring. 


We are looking for 
Senior IT Service Expert (Tenant) (m/f/d) (unlimited, full-time)
flexible working conditions available. Join our team at our location in Berlin, Baden-Baden, and Verl. 
 
Key Responsibilities:

  • Leading and driving service excellence across incident management, access control, stakeholder engagement, and continuous process improvement.
  • Ensuring high-quality service delivery by maintaining structured documentation and supporting strategic initiatives across the tenant environment.
  • Optimizing IT service processes, maintain a structured CMDB, and analyze service metrics to drive continuous improvement.
  • Acting as the primary contact for stakeholders regarding service performance, ensuring alignment between technology and business needs.
  • Coordinating the Riverty tenant setup, working closely with internal teams and external providers like Microsoft to ensure seamless project delivery.
  • Supervising applications and monitoring data flows to ensure uninterrupted critical business operations.

 

Skills and Attributes:

  • Logically minded with a strong interest in IT
  • Independent, resilient, and capable of communicating effectively with various stakeholders
  • Service-oriented mindset with strong communication skills
  • Highly motivated to learn and grow within the field
  • Responsible and patient, with the ability to undertake routine tasks accurately
  • Open-minded and comfortable working within a multicultural team environment
  • Ability to embrace change and innovation, contributing to a dynamic work environment
  • Ability to travel internationally
  • Fluency in English and German would be a huge benefit

  
You will be a good fit for the role when you enjoy the challenges and opportunities in our ever-changing business landscape, where routine tasks are balanced with exciting projects involving AI solutions, making the day-to-day work engaging and dynamic.

 

 

Unternehmens-Details

company logo

Riverty Group GmbH

Finanzdienstleistungen

5.001-10.000 Mitarbeitende

Baden-Baden, Deutschland

Bewertung von Mitarbeitenden

Vorteile für Mitarbeitende

Flexible Arbeitszeiten
Home-Office
Kantine
Restaurant-Tickets
Kinderbetreuung
Betriebliche Altersvorsorge
Barrierefreiheit
Gesundheitsmaßnahmen
Betriebsarzt
Training
Parkplatz
Günstige Anbindung
Vorteile für Mitarbeitende
Firmenwagen
Smartphone
Gewinnbeteiligung
Veranstaltungen
Privat das Internet nutzen
Hunde willkommen

Unternehmenskultur

Unternehmenskultur

668 Mitarbeitende haben abgestimmt: Sie bewerten die Unternehmenskultur bei Riverty Group GmbH als modern. Dies stimmt ungefähr mit dem Branchen-Durchschnitt überein.

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