Job Description

We are seeking an analytical and detail-oriented individual to join our team as an Associate - Logistics Performance. In this role, you will support the day-to-day management of Rider Pay and Incentives, and logistics operations across our foodora markets. You will assist with operational tasks, monitoring key metrics and reporting related to rider compensation, incentives and staffing, working closely with senior team members and cross-functional partners. This role focuses on executing key processes, creating operational tools, and supporting ongoing improvements to rider incentives and logistics performance.

Key Responsibilities:

• Support day-to-day rider staffing and rider incentive related tasks across European markets

• Assist with the rollout and monitoring of rider pay models and incentives

• Conduct routine data checks to identify operational issues, cost anomalies, or data quality gaps

• Support senior team members with maintenance tasks, documentation, analysis and automations

• Prepare data reports and dashboards to track operational performance and rider pay accuracy

• Partner with fleet growth and operations teams to share insights on demand patterns and staffing needs

Qualifications

• You gained 0-2 years of professional experience in an analytical, operational, or business-related role, including internships or graduate roles

• You earned a university degree in a quantitative, business, or related field, or equivalent practical experience

• You have excellent proficiency in tools like Excel and SQL

• You are comfortable working with data to produce reports, track metrics, and support analysis

• You are highly detail-oriented, reliable, and able to follow processes in a fast-paced environment

• You are motivated to learn, ask questions, and build understanding of rider incentive and logistics operations

• You possess excellent English communication skills, both written and spoken

Additional Information

Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.

• Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week

• We offer 27 days holiday with an extra day on 2nd and 3rd year of service

• Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Yoga, Gym & Bicycle Subsidy

• Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank, Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan

• Look up and go for it. We will support you in developing yourself and your career: 1.000 € Educational Budget, Language Courses, Parental Support

• The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts and access to the Udemy Business platform to explore a variety of online courses.

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you.

We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just let us know with an email to our Inclusion Officer at inclusion@deliveryhero.cominclude it in your application.

Severely disabled applicants with equal qualifications will be given preferential consideration.

You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.