We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

YOUR FUTURE ROLE

We are looking for a SS&D Sovereign Alliances Program Specialist (f/m/d) to join our global team. This position is part of the Sovereign Alliances unit within the Sovereign Services & Delivery (SS&D) organization that combines all Sovereign Cloud deliveries at SAP.

Your responsibilities include:

• Support to establish a process for an SAP Community presence to engage and collect feedback with our Partners and Customers by
• Supporting identification of indirect customer feedback as well as intake of direct requests during the delivery phase and translation into corporate actions at SAP
• Working together with involved teams to streamline feedback especially regarding handling of complaints

YOUR PROFILE

• Bachelor’s degree in business administration or equivalent
• 3+ years of professional experience thereof ideally in the security field, working experience in a regulated industry is a plus
• Experience in project management

• Understanding of cloud technologies particularly IaaS, PaaS and SaaS models
• Knowledge of the special requirements of the regulated industries and Public Sector for which Sovereign Cloud is relevant
• Holistic thinker with a highly collaborative attitude
• Strong methodological, conceptual and analytical skills
• Excellent communication and liaison skills
• A team player with ability to effectively engage with different cultures and people at different organizational levels
• Excellent German and English language skills, other languages are a plus

ABOUT THE TEAM

SAP Sovereign Services & Delivery (SS&D) is part of Customer Services & Delivery (CS&D) board area and manages end-to-end Sovereign Cloud delivery as well as Government Security fulfilment for SAP.

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Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Requisition ID: 421600