Your Benefits:

• Support throughout the entire application process
• Ongoing support during the project from our team

Your Duties:

• Continue developing the internal IT infrastructure and services (Okta, Github, Google Workspace, Cloudflare, Jira, Confluence, Slack), network (UniFi), including cloud servers (GCP, AWS)
• Optimize Okta Administration through automation, leveraging Okta Workflows and API integrations to automate identity management tasks and enhance security and efficiency
• Manage and scale the fleet of macOS and Windows devices and related infrastructur (Jamf Pro, Intune)
• Administer, maintain, and provide technical support for Atlassian tools, including Jira Software, Jira Service Management (JSM), and Confluence
• Manage hardware inventory and ensure effective lifecycle management of all physical assets
• Drive security standards in collaboration with the information security team and establish best practices for the enterprise environment
• Ensure regulatory compliance (e.g. GDPR) and manage backups and recovery processes
• Provide 1st, 2nd and 3rd level IT support to employees through the Jira service desk

Your Qualifications:

• Solid experience in a similar IT support role
• Strong knowledge and experience with identity management tools (Okta is highly preferred) and experience with Jamf and Google Workspace (GWS is essential).
• Experience managing macOS or Linux operating systems in an enterprise environment
• Experience with Atlassian, Github and managing API integrations is ideal but is not essential - writing infrastructure as code is advantageous
• Knowledge of one or more programming languages, such as Python or Bash would be preferred
• Strong communicator and a solution-oriented mindset with a focus on improving IT infrastructure and user experience
• Excellent written and verbal communication skills in English (German is advantageous)

About Hays:

With over 15 years of experience in the pharmaceutical and chemical industry as well as in biotechnology and medical engineering, we know the key contacts at companies that are recruiting for challenging jobs with real potential. The current high demand for staff has opened up exciting opportunities for dedicated experts who want to develop professionally and to further their careers. As recruitment specialists with an international network of contacts, we can offer you decisive advantages - completely free of charge. Register with us and reap the benefits of interesting job offers that match your skills and experience.

Bereitgestellt in Kooperation mit der Bundesagentur für Arbeit.