This is an exciting opportunity to step into the heart of a fast-paced global Talent Acquisition (TA) team. As a Talent Operations Specialist, you’ll play a critical role in ensuring smooth hiring operations - from delivering an exceptional candidate journey to supporting key TA projects across multiple markets.

This role is perfect for someone who is highly organized, curious, and motivated to grow their career in Talent Acquisition. You’ll gain hands-on experience in candidate experience, project management, systems enablement, and data operations - building the foundations to advance into broader roles within TA, HR operations, or project management.

What you’ll be doing

Project Management & Jira Support

• Act as first-line support for Jira tickets related to TA processes and systems

• Triage, assign, and track requests, escalating when needed

• Support the rollout of TA projects (new tools, process improvements, training)

• Maintain trackers, documentation, and status updates for stakeholders

• Prepare dashboards, reports, and presentations for TA leadership

Interview Coordination

• Schedule interviews across multiple time zones in partnership with recruiters and hiring managers

• Communicate with candidates to ensure a professional, seamless experience

• Manage interview panels, reminders, and last-minute changes

• Keep our ATS (SmartRecruiters/Workday) accurate and up to date

• Share pipeline reports and conversion metrics to support recruiter

What we’re looking for

You’ll succeed in this role if you have:

• Experience in recruitment coordination, HR operations, or a similar role

• Strong organizational skills and ability to juggle multiple priorities

• Great written and verbal communication skills

• Comfort with ATS platforms, calendars, and scheduling tools

• Familiarity with Jira (or other ticketing/project management tools)

Bonus points for:

• Experience in global/multi-market teams

• Exposure to Agile or Kanban project methodologies

• Strong Excel/Google Sheets or reporting skills

What success looks like

• 95%+ of interviews scheduled on time, with strong candidate satisfaction

• Jira requests triaged and routed within SLAs, keeping the TA team moving smoothly

• TA projects delivered on time, with clear updates and documentation

• Recruiters and hiring managers view you as a trusted, reliable partner

Your growth

This isn’t just a coordination role — it’s a launchpad. You’ll build skills across candidate experience, operations, and project management, giving you a unique opportunity to grow into more senior roles within Talent Acquisition or HR. You’ll be working alongside experienced TA leaders, learning first-hand how a global function scales, innovates, and raises the bar.

As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just include it in your application. You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.